- Acknowledge clinical guideline recommendations in gGastro according to policy.
- Support and educate users for all needs pertaining to gGastro functionality according to policies/procedures, including re-direction to additional teams as needed
- Train new users via webinar, on-site visits, both before, during and shortly after onboarding in the gGastro/gPM application
- Complete gQuality form for procedures performed in GI Alliance gGastro system
- Configure all necessary elements to add new users, including logins, locations, etc.
- Provide appropriate feedback to supervisors/management for deviation or errors
- Traveling is required
- Perform other duties as assigned
- Excellent communication skills, both written and verbal.
- Excellent customer service skills are required
- Experience working in a medical office
- Ability to learn and understand medical terminology as it relates to the practice.
- Ability to multi-task and work in fast-paced environment.
- Ability to learn GIA gGastro best practices
- Detail-oriented and the ability to focus on specific tasks.
- Proficient technical (computer) skills.
- Self-motivated with initiative.
- Strong sense of ethics.
- Excellent communication skills, both written and verbal.
- Proficient technical (computer) skills.
- Ability to multi-task and prioritize.
- Self-motivated with initiative.
- Strong sense of ethics.
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Clinical Applications Support Specialist - Dallas, United States - GI Associates & Endoscopy Center
Description
GI Alliance is seeking an experienced Clinical Applications Support SpecialistDuties of this position include, but are not limited to, the following:
Position purpose
Provide non-hardware support, education and training for all users of GI Alliances gGastro/gPM application, with adherence to GI Alliance policies and the gGastro/gPM manuals.
Responsibilities/Duties/Functions/Tasks:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Education:
High School diploma or equivalent.
Experience:
Some experience with Word and Excel preferred.
Performance Requirements:
Please Note:
All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE:
ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran