Jobs
>
Customer Service Representative
>
Phoenix

    Customer Service Representative - Phoenix, United States - Secure Transportation Company Inc

    Secure Transportation Company Inc
    Secure Transportation Company Inc Phoenix, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Summary Description
    The Customer Service Representative (CSR), will field inbound calls from Customers assisting with any and all requests. CSR's will also perform outbound calls to verify existing reservations and work to provide exceptional Customer experiences.

    Schedule: Friday - Tuesday 9:00am to 6:00pm (MST)

    Key Tasks and Responsibilities

    •Uphold the company Core Values at all times

    •Ensure customer satisfaction and provide professional customer support

    •Maintaining a positive, empathetic and a professional attitude toward callers at all times.

    •Field inbound calls to assist Customers

    •Make Outbound calls as needed

    •Being a customer advocate and work to resolve Customer issues

    •Work with other departments to resolve customer issues

    •Monitor emails and Team Chats daily

    •Occasionally send emails of confirmations upon request to customers.

    •Report and document any incidents that is being advised to you by the caller

    Education & Training

    •High School Diploma or GED.

    •Ability to stay calm when customers are stressed or upset.

    •Must have 2+ years Customer Service or Clerical experience in a goal-oriented environment.

    •Must be computer literate and comfortable with database word processor and spreadsheet applications.

    •Must have adequate typing skills and be comfortable using computers.

    Knowledge and Experience

    •Proficient in oral and written communication skills

    •Outstanding and proven Customer Service skills

    •Must be flexible, able to multi-task and have the capacity to work in a fast paced working environment

    •Reservation experience preferred

    Core Competencies
    Ideal candidate will possess effective communication skills, planning and organizing ability, problem analysis, problem solving, flexibility, stress tolerance, initiative, and attention to detail

    Working Conditions
    The position may require you to sit for extended periods of time. The position requires you to work Holidays. Occasional O.T. is required.
    The Customer Service Representative (CSR), will field inbound calls from Customers assisting with any and all requests. CSR's will also perform outbound calls to verify existing reservations and work to provide exceptional Customer experiences.

    Secure Transportation is an affirmative action and EEO employer

  • Thompson Safety LLC

    Service Representative

    3 weeks ago

    Thompson Safety LLC Phoenix, United States

    **Department**:Service · **FLSA Status**:Exempt, commission eligible · **Job Summary**: · Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory with Account Executives to ...

  • Event Network

    Service Representative

    2 weeks ago

    Event Network Phoenix, United States Part time

    Do you have retail store experience, does Arizona's proud cultural heritage and welcoming resort destinations connect to your interests, and do you want to work for an amazing company that puts its Team, Partners, Guests & Planet first? · Be a part of this premier luxury resort a ...

  • Combined Insurance

    Processing Service Representative

    2 weeks ago

    Combined Insurance Phoenix, United States

    Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse gr ...

  • Valleywise Health System

    Guest Service Representative

    3 weeks ago

    Valleywise Health System Phoenix, United States

    Reporting to the Manager of Volunteer & Guest Services, the Guest Service Representative serves as a resource for patients, visitors, and staff. This position provides a positive first impression to all customers of Valleywise Health. Consistently works to determine guests' needs ...

  • HomeTeam Pest Defense

    Customer Service Representative

    3 weeks ago

    HomeTeam Pest Defense Phoenix, United States

    Overview: · **At **HomeTeam**, we put people first**.** **We make sure at **HomeTeam **you have the tools, support, and training needed to deliver a delightful experience to every customer.** Our friendly, warm work environment means great work gets recognized and rewarded. If yo ...

  • Valleywise Health System

    Guest Services Representative

    2 weeks ago

    Valleywise Health System Phoenix, United States

    Reporting to the Manager of Volunteer & Guest Services, the Guest Service Representative serves as a resource for patients, visitors, and staff. This position provides a positive first impression to all customers of Valleywise Health. Consistently works to determine guests' needs ...

  • Denova Collaborative Health

    Customer Service Representative

    2 weeks ago

    Denova Collaborative Health Phoenix, United States

    **Denova is offering a $1,000 sign on bonus for Customer Service Representatives** · **Bonus eligibility is based on satisfactory attendance and performance.** · *** · **The Customer Service Representative** is responsible for ensuring a positive, helpful and pleasant experience ...

  • Wm T Burnett West LLC

    Customer Service Representative

    2 weeks ago

    Wm T Burnett West LLC Phoenix, United States

    **Our Foam manufacturing facility located in Phoenix, AZ is currently hiring for a Customer Service Representative** · **(This is a Short-Term Contract position starting in May)** · **JOB SUMMARY** · The Customer Service Representative is integral to maintaining Wm. T. Burnett's ...

  • SmartPractice

    Customer Service Representative

    2 weeks ago

    SmartPractice Phoenix, United States

    Our **Customer Service Representative** maintains a consistently high level of customer satisfaction by answering incoming phone calls and assisting customers with placing orders, managing account information, and resolving customer issues or concerns. · **Schedule** · - Monday t ...

  • K & J Windows LLC

    Customer Service Representative

    3 weeks ago

    K & J Windows LLC Phoenix, United States

    Join the industry's top window replacement company in Arizona. K&J Windows is a residential window/door replacement company located in phoenix and has been serving the valley for over 17 years. We are partnered with many national residential window and door manufacturers to offer ...

  • Sonora Quest Laboratories

    Client Services Representative

    2 weeks ago

    Sonora Quest Laboratories Phoenix, United States

    Primary City/State: · Phoenix, Arizona · Department Name: · Client Services-Ref Lab · Work Shift: · Day · Job Category: · Administrative Services · Flexible hours and work from home within 6 months of hire · This position will work at our corporate headquarters in Phoenix (Washin ...

  • Canyon Animal Hospital

    Customer Service Representative

    3 weeks ago

    Canyon Animal Hospital Phoenix, United States

    **Customer Service Representative** · **Assist customers with inquiries, and provide prompt, courteous, and accurate service in a professional manner; prior veterinary reception experience highly preferred but not a requirement.** · Customer Service Representatives are the face o ...

  • Chubb

    Processing Service Representative

    2 weeks ago

    Chubb Phoenix, United States

    Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse gr ...

  • TalentBridge

    Customer Service Representative

    3 weeks ago

    TalentBridge Phoenix, United States

    **Title: Customer Service Representative** · **Location: Phoenix, AZ Hybrid after completing the training)** · **Duration:06+ Months (High possibility of perm or extension)** · **Start date: May 13** · **Onsite Flexibility: 100% onsite for the first 90 days of training, M-F 08:30 ...

  • Northwest Exterminating

    Customer Service Representative

    3 weeks ago

    Northwest Exterminating Phoenix, United States

    For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners. Join us and grow your career in pest control with one of Arizona's leading pest ...

  • WM

    Customer Service Representative

    3 weeks ago

    WM Phoenix, United States

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. · **I. Job Summary** · - s expectation ...

  • Lessen

    Customer Service Representative

    3 weeks ago

    Lessen Phoenix, United States

    What We Do: · Let's say a resident has a leaking toilet. That resident can submit a work order request through an app using their smart phone, the website using a desktop computer, or by calling in the request and speaking to one of our customer service representatives (maybe you ...

  • Pathology Billing Services

    Patient Services Representative

    2 weeks ago

    Pathology Billing Services Phoenix, United States

    **JOB SUMMARY: In Office Monday - Friday 7am - 4:30pm (Transitioning to Hybrid schedules soon)** · **Office is located in North Phoenix W Lone Cactus Dr., Phoenix, AZ 85027** · The Patient Services Representative provides high level customer service and collection activity suppor ...

  • Arizona Shower Door

    Customer Service Representative

    2 weeks ago

    Arizona Shower Door Phoenix, United States

    Customer Service Representative - Corporate Office · **Bilingual / Spanish/ English preferred** · Arizona Shower Door - Phoenix, AZ · - 3-years of customer experience or sales experience with a proven track record required.**_ · **About the Role**: · This position will be respons ...

  • Chewy

    Customer Service Representative

    2 weeks ago

    Chewy Phoenix, United States

    **Our Opportunity** · Do you have an infectious personality and a desire to engage in meaningful conversations while helping others? If you answered yes, this might be the purr-fect role for you · Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce ...