Customer Service Representative - Phoenix, United States - SmartPractice

SmartPractice

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Our
Customer Service Representative maintains a consistently high level of customer satisfaction by answering incoming phone calls and assisting customers with placing orders, managing account information, and resolving customer issues or concerns.

Schedule

Monday through Friday
Hybrid (ability to work remotely a few days each week once trained)

Compensation

Hourly Base ($15 $16)
Plus $450 monthly bonus potential

What You'll Do:

Cross/suggestive/upsell complimentary products and monthly marketing driven promotions
Stay current on all products and services
Run reports daily and/or weekly to ensure customer satisfaction
Complete lead measure goals

Skills and Experience

High School diploma or GED preferred
Order entry experience in a fast paced business environment preferred
Ability to learn new topics and skills quickly
Good telephone techniques, etiquette, and great organizational skills

In support of our mission statement, "Healthier Practices, Healthier Patients", we have adopted a tobacco-free environment and we choose not to hire tobacco and nicotine users, including the use of e-cigarettes/Vaping.