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    Front Of House Manager - Miami, United States - Maü Miami

    Maü Miami
    Maü Miami Miami, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionSalary: Depends On Experience

    Position: Front Of House Manager

    Company: Maü Miami

    Location: 3252 NE 1st Ave Suite 109, Miami, FL 33137

    About Us: Welcome to Maü Miami , where culinary excellence meets lifestyle luxury Located in the heart of Montreal , Maü is not just a restaurant—it's a lifestyle brand redefining the dining experience. Our commitment to exceptional service, mouthwatering cuisine, and unbeatable pricing sets us apart as a beacon of culinary innovation and lifestyle indulgence.

    Responsibilities:

    • Lead and supervise the front-of-house team, including servers, hosts/hostesses, and bartenders, fostering a positive and collaborative work environment.
    • Train, mentor, and motivate team members to deliver outstanding customer service and uphold Maü Miami's standards of excellence.
    • Develop and implement standard operating procedures (SOPs) for front-of-house operations, including guest seating, reservations, and service flow.
    • Manage guest relations, addressing inquiries, concerns, and complaints in a timely and professional manner to ensure guest satisfaction and loyalty.
    • Oversee the dining area to ensure cleanliness, organization, and adherence to safety and sanitation guidelines.
    • Monitor inventory levels of front-of-house supplies, such as linens, tableware, and uniforms, and coordinate ordering as needed.
    • Collaborate with the kitchen team to ensure seamless communication and coordination between front and back of house.
    • Conduct regular performance evaluations and provide feedback to team members to promote growth and development.
    • Maintain up-to-date knowledge of menu items, specials, and promotions to provide accurate information and recommendations to guests.
    • Uphold Maü Miami's brand image and values through your demeanor, appearance, and interactions with guests and team members.

    Qualifications:

    • Previous experience in a managerial role in the hospitality industry, preferably in a high-end restaurant or luxury hotel.
    • Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
    • Exceptional customer service skills, with a genuine desire to create memorable experiences for every guest.
    • Knowledge of food and beverage operations, including menu items, wine pairings, and cocktail offerings.
    • Ability to multitask and thrive in a fast-paced environment, maintaining composure under pressure.
    • Flexibility to work evenings, weekends, and holidays, as needed to meet the demands of our business and uphold our commitment to exceptional service and hospitality.

    Requirements:

    • Minimum of 3-5 years of experience in a front-of-house or similar role, with demonstrated leadership abilities.
    • Proficiency in POS systems and basic computer skills.
    • Dedication to providing exceptional service and hospitality, with a sincere desire to create memorable culinary experiences that align with Maü Miami's ethos of luxury and lifestyle indulgence.

    Benefits:

    • Employee discounts on meals and beverages.
    • Opportunities for growth and advancement within the Maü Miami family.
    • A supportive and inclusive work environment where your contributions are valued and recognized.

    Join Us: If you share our passion for culinary excellence, exceptional service, and lifestyle luxury, we invite you to join us at Maü Miami. Be part of a team that celebrates taste, style, and sophistication at every turn. Welcome to Maü—where every culinary experience is an adventure in indulgence.

    Apply today and embark on a journey with Maü Miami , where every moment is a celebration of taste, style, and sophistication.

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