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Miami Shores

    Back of House Manager - Miami Shores, United States - Chick-fil-A

    Chick-fil-A
    Chick-fil-A Miami Shores, United States

    3 weeks ago

    Chick-fil-A background
    Full time
    Description
    At Chick-fil-A Miami Shores, the Back of House (BOH) Manager role is more than just a job; it's an opportunity In addition to working directly for an independent Owner/Operator, Managers gain leadership experience that goes far beyond serving a great product in a friendly environment. Managers are responsible for leading their teams to provide exceptional dining experiences for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. His or her area of responsibility will primarily focus on the kitchen areas including food preparation, breading, fryers, dishwashing, walk-in freezer, walk-in cooler, break room and back office.
    Note: the restaurant is tentatively scheduled to open in May/June 2024.
    Position Type:
    • Full-time (30+ hours per week)

    Compensation:
    • $20 an hour.
    • Earn a $0.25 raise per quarter.
    • Within 3 months of opening, 1 Manager will be promoted to Director ($25 an hour) based on performance, leadership, and problem-solving ability.

    Our Benefits Include:
    • Competitive pay.
    • Scholarship opportunities.
    • Team parties and outings.
    • Flexible scheduling (and closed on Sundays).
    • A fun work environment where you can positively influence others.
    • Learning first-hand from an experienced Operator and restaurant leaders.
    • Intentional growth and development to help you reach your professional goals.

    Front of House Manager Responsibilities:
    • Assist in hiring new team members.
    • Set team goals, work towards accomplishing them and celebrate the wins.
    • Develop and grow the team's capabilities through intentional coaching.
    • Hold the team accountable to all standards and lead by example.
    • Provide feedback and encouragement often.
    • Lead meetings with Shift Leaders and Team Leaders.
    • Represent the BOH at Director level meetings.
    • Schedule shifts for assigned team.
    • Confirm checklists are being completed to standard.
    • Maintain a clean and safe environment.
    • Ensure disciplinary action is given fairly and consistently.
    • Assess current systems and implement ideas for improvement.
    • Assist with inventory management and catering operations.
    • Submit and receive truck, bread and produce orders.
    • Other duties as assigned.

    Also, be able to lead and support your team with their responsibilities referenced below:
    • Prepare, cook, and assemble safe food fast and accurately.
    • Adhere to Chick-fil-A food safety standards.
    • Be knowledgeable of all kitchen stations including fries, breading, food preparation, and dishwashing.
    • Keep the kitchen clean and orderly at all times.
    • Stock kitchen inventory as needed.
    • Work safely around kitchen equipment.
    • Report maintenance issues to leadership.
    • Complete all opening or closing tasks as assigned.
    • Adhere to Chick-fil-A rules and dress code at all times.
    • Other duties as assigned.

    Qualifications and Requirements:
    • Smile.
    • Create and maintain eye contact.
    • Speak enthusiastically.
    • Make emotional connections with guests.
    • Serve and help others.
    • Communicate effectively.
    • Multitask quickly, yet thoroughly.
    • Exhibit a cheerful and positive attitude.
    • Be team-oriented, adaptable, and dependable.
    • Possess a strong work ethic and be detail-oriented.
    • Adhere to Chick-fil-A rules and dress code at all times.
    • Have the ability to lift and carry 20-30 lbs.
    • Have the ability to stand for long periods of time.
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