Customer Service Representative - Franklin, United States - Tandym Group

Tandym Group Franklin, United States

1 week ago

Description

A services organization in Wisconsin is looking to fill an immediate need with the addition of a new Customer Service Representative to their staff.

Responsibilities:

The Customer Service Representative will:

Provide pricing and delivery information
Perform customer verifications and set up new customer accounts
Receive, process and verify accuracy of orders, forms, and requests
Communicate and coordinate with internal departments and follow up on customer interactions
Initiate customer request for orders changes, including the maintenance of order/customer information files and communicate changes to the appropriate departments
Maintain customer records by updating account information
Participate in ongoing product training
Perform other duties, as needed

Qualifications:

1+ year of Customer Service experience
High School Diploma / GED
Computer savvy
Solid problem solving and time management skills
Exceptional phone etiquette
Great interpersonal skills
Excellent communication skills (written and verbal)
Strong attention to detail
Highly organized

Desired Skills:

Associate's and/or Bachelor's Degree

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