Jobs
>
Leesburg

    customer service manager - Leesburg, United States - The Specialty Companies

    The Specialty Companies
    The Specialty Companies Leesburg, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    We are looking for a Customer Service Manager who loves working with people, have a great work ethic and is very organized. This person will manage the front desk team and assist running basic printing jobs on digital copiers.

    This person will provide telephone and in-person assistance to our valued clients. They provide exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns in person, on the phone, and via the internet. In addition, the Customer Service Manager helps with administrative duties, gathers information for follow up for the Sales team, and helps process orders.

    We require a team player with a pleasant and courteous personality, who is fluent in English, can provide excellent support and customer service even during times of stress. Strong phone and computer skills are required. Previous customer service or other related experience is highly preferred.

    CUSTOMER SERVICE RESPONSIBILITIES

    • Interacts with customers by phone or in person to provide information about products and services, take orders, or document complaints
    • Coordinates questions and issues with the appropriate department personnel
    • Maintains records of customer interactions and transactions
    • Handles customer complaints or escalates when necessary
    • Meets or exceeds all service and sales targets
    • Provides administrative assistance as needed
    • Attends all staff meetings, trainings, and educational classes as required
    • Performs other duties as assigned

    QUALIFICATIONS

    • High school diploma or GED required; some post high school education or training preferred
    • Previous customer service or related experience preferred
    • Printing or Graphic Design experience beneficial
    • Pleasant/friendly demeanor and an outgoing personality
    • Highly professional and dependable
    • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
    • Strong organizational and problem-solving skills
    • Outstanding phone skills
    • Strong computer and internet skills, including Microsoft Office suite
  • The Specialty Companies

    Customer Service Manager

    2 weeks ago

    The Specialty Companies Leesburg, United States

    We are looking for a Customer Service Manager who loves working with people, have a great work ethic and is very organized. This person will manage the front desk team and assist running basic printing jobs on digital copiers. · This person will provide telephone and in-person as ...

  • Jenkins Nissan of Leesburg

    Genesis Service Manager

    1 week ago

    Jenkins Nissan of Leesburg Leesburg, United States

    **Job Summary**: · The Genesis Service Manager is the center of communication for all repair activities and the liaison between customers and the dealership. As the primary point-of-contact for all automotive service matters, the Manager's core responsibility is to listen and tho ...

  • Town of Leesburg

    Customer Service Center Manager

    2 weeks ago

    Town of Leesburg Leesburg, United States

    Required Qualifications · Bachelor's Degree in planning, architecture, architectural history, design, or a related field and five years progressively responsible experience in planning or development work or equivalent combination of education and experience · Preferred Qualifica ...

  • Omega Innovations

    Deputy Nursing Service Manager

    2 days ago

    Omega Innovations Leesburg, United States

    We care for the FUTURE. What do you care for? Are you looking for a job that touches your heart? With opportunities for growth, variety, good pay, and a great team? Then join us in the field of nursing. In Winter 2024, we plan to open our Landhaus Teistunger Hof and we need you t ...

  • beBee Handyman

    Fiscal and/or tax management service for individuals"

    2 weeks ago

    beBee Handyman Leesburg, VA, United States Freelance

    I am in need of advice to make corrections to a previously filed inheritance tax self-assessment in Leesburg, VA.What type of consultancy is needed? · Fiscal and/or tax (taxes, income, etc.) · Type of consultancy contract · One-time consultation (1 time) · Client profile · Indivi ...

  • beBee Handyman

    Management services for fiscal and/or tax matters for individuals"

    2 weeks ago

    beBee Handyman Silver Lake, KS, United States Freelance

    I am in need of a Management service with the following characteristics in Silver Lake, KS:What type of management service is needed? · Fiscal and/or tax (taxes, income, etc.) · Type of management service contract · One-time consultation (1 time) · Client profile · Individual · A ...

  • Saab Inc.

    Account Services Manager

    2 weeks ago

    Saab Inc. Ashburn, United States

    **Job Description**: · Responsibilities include, but are not limited to: · - Customer account management- · - Respond to day-to-day requests from customers for parts and services.- · - Perform customer order quotes and follow up.Provide frequent follow-up communications to ensure ...

  • Carrier

    Commercial Service Account Manager

    2 weeks ago

    Carrier Ashburn, United States

    **Country**: · United States of America · **Location**: · CAV03: CCS-Ashburn, VA 21750 Red Rum Dr, Ashburn, VA, 20147 USA · Commercial Service Account Manager · Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world- ...

  • Carrier

    Commercial Service Account Manager

    1 week ago

    Carrier Ashburn, United States

    **Country**: · United States of America · **Location**: · CAV03: CCS-Ashburn, VA 21750 Red Rum Dr, Ashburn, VA, 20147 USA · Commercial HVAC Service Account Manager - Virginia · Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutio ...

  • Precision Tune Auto Care

    Service Manager

    3 weeks ago

    Precision Tune Auto Care Fort Myer, United States

    **Overview** · Precision Tune Auto Care began as a small tune up shop in in 1976 and has grown to more than 320 service centers operating in six countries. We are a recognized world leader in the automotive service industry and have been a top rated franchise 500 company for more ...

  • Acento Real Estate Partners

    Service Manager

    2 weeks ago

    Acento Real Estate Partners Silver Spring, United States

    Our own people say it... Acento Real Estate Partners is officially a GREAT PLACE TO WORK You can see it yourself before even applying... Check us out · **About Us** · Headquartered in the Washington, DC metro area, Acento Real Estate Partners is a premier investment management an ...

  • Windsor Property Management Company

    Service Manager

    2 weeks ago

    Windsor Property Management Company Leesburg, United States

    Position at Windsor Communities Service Manager | Windsor Leesburg - Leesburg, VA At Windsor Communities, its all about people. We are privately owned property management company that owns and manages all its assets. As a Windsor Service Manager, yo Service Manager, Manager, Prop ...

  • Windsor Communities

    Service Manager

    2 weeks ago

    Windsor Communities Leesburg, United States

    · Position at Windsor Communities · Service Manager Windsor Leesburg - Leesburg, VA · At Windsor Communities, it's all about people. We are privately owned property management company that owns and manages all its assets. As a Windsor Service Manager, you have a dedication tha ...

  • Windsor Communities

    Service Manager

    2 weeks ago

    Windsor Communities Leesburg, United States

    At Windsor Communities, it's all about people. We are privately owned property management company that owns and manages all its assets. As a Windsor Service Manager, you have a dedication that cannot be beat. You are hardworking, self-motivated, and take pride in a job well-done. ...

  • BlueWave Solutions

    Service Manager

    2 days ago

    BlueWave Solutions Montgomery, WV, United States Freelance

    **Service Manager (m/f/d)**: · **Varied tasks - a great team - flexible working hours - special employee benefits** · **All these advantages are waiting for you** · **We are looking for you for our event location Kai 10** · **Help us to organize great and diverse events and provi ...

  • Manassas Auto & Tire

    Service Manager

    6 days ago

    Manassas Auto & Tire Manassas, United States

    Job Responsibilities · As an Automotive Service Manager, you will be responsible for directing and coordinating activities concerned with servicing, operation, and maintenance of automobiles. · Additional responsibilities include: · Greeting customers and assisting them with any ...

  • Conte's Bike Shop

    Service Manager

    1 week ago

    Conte's Bike Shop Arlington, United States Full time

    Responsible for creating the "experience" in the entire store for all of our customers through coordination, motivation and leading a team of exceptional mechanics while always working towards maximizing profitability of the store. Displays inspirational leadership that is respon ...

  • Ateca Consulting

    IT Service Management Specialist

    3 weeks ago

    Ateca Consulting Dulles, United States

    We are seeking a highly skilled IT Service Management Specialist in Saudi Arabia Qatar · **Responsibilities**: · - Collaborate with cross-functional teams to understand business requirements and translate them into IT service delivery solutions. · - Design, implement, and maintai ...

  • Van Metre Companies

    Resident Services Manager

    2 weeks ago

    Van Metre Companies Herndon, United States

    **Responsibilities**: · - Resident Event Management: Resident Services Manager is responsible for planning and orchestrating two events every month, including three large scale events each year · - Brainstorm unique, innovative, and creative events that will attract residents and ...

  • Petroleum Marketing Group

    Automotive Service Manager

    2 weeks ago

    Petroleum Marketing Group Fairfax, United States

    : · Founded in 2001, PMG is now one of the largest fuel distributors in the Eastern United States. · Our team of more than 400 industry professionals supports a network of over 1,200 sites with locations along the East Coast from Maine to Florida. PMG is distinguished by its pass ...