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    Overnight Front Office Manager - Chicago, United States - Accor

    Accor
    Accor Chicago, United States

    Found in: Talent US C2 - 16 hours ago

    Default job background
    Full time
    Description

    Company Description

    Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.

    Job Description

    Inspiring and engaging, as Overnight Front Office Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey.

    What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    • What you will be doing:

  • Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Occasional oversight of F&B operations
    • Qualifications

    Your experience and skills include:

  • Service focused personality is essential and previous leadership experience required
  • Prior experience working with Opera or a related system
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance
    • Additional Information

    Visa Requirements: Successful candidates must be legally eligible to work in the United States.

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    All your information will be kept confidential according to EEO guidelines.

    #LM-TM1

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