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    Hotel Assistant General Manager - Yonkers, United States - Courtyard/ Residence Inn- Yonkers, NY

    Courtyard/ Residence Inn- Yonkers, NY
    Courtyard/ Residence Inn- Yonkers, NY Yonkers, United States

    4 days ago

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    Description
    Job Description

    Job Description

    Assistant General Manager for the Residence Inn Yonkers


    Responsibilities:

    • Assist in managing the daytoday operations of the hotel, including overseeing the front desk and guest relations.
    • Handle phone systems and ensure proper phone etiquette is maintained.
    • Assist with night audit procedures, including reviewing and reconciling daily transactions and preparing reports.
    • Provide excellent customer service to guests, addressing any concerns or issues that may arise.
    • Assist in training and supervising front desk staff, ensuring they are knowledgeable about hotel policies and procedures.
    • Collaborate with other departments, such as housekeeping and maintenance, to ensure smooth operations and guest satisfaction.
    • Assist in managing room reservations and ensuring accurate billing.

    Qualifications:

    • Previous experience in a hotel or hospitality setting is preferred.
    • Strong communication skills, both written and verbal.
    • Excellent customer service skills with a focus on guest satisfaction.
    • Ability to handle multiple tasks and prioritize effectively in a fastpaced environment.
    • Proficient in using computer systems and hotel management software.
    • Attention to detail and strong organizational skills.
    Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

    Job Type:
    Full-time


    Salary:
    From $70,000.00 per year


    Benefits:
    401(k)
    401(k) matching
    Dental insurance
    Employee assistance program
    Flexible schedule
    Health insurance
    Life insurance
    Paid time off
    Vision insurance

    Schedule:
    8 hour shift

    Work Location:
    In person

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