-
Customer Success Manager
1 week ago
AvePoint Chicago, United States**About AvePoint**: · At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you · **About ...
-
Customer Success Manager
3 days ago
Resilience Chicago, United StatesAs a Customer Success Manager, you will lead our efforts in ensuring the success and satisfaction of our customers. You will be responsible for building and maintaining strong relationships with key clients, understanding their needs, and strategizing to drive long-term value and ...
-
Manager, Customer Success
6 days ago
Adyen Chicago, United States**This is Adyen** · Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. · For our teams, we cre ...
-
Customer Success Manager
1 week ago
Price f(x) AG Chicago, United States**Job Description**: · - Join our family at Pricefx, a **leading SaaS Pricing** (Price Optimization & Management) and CPQ (Configure-Price-Quote) vendor. Experiencing consistent annual growth, Pricefx remains committed to **stable employment**. We value flexibility and provide ho ...
-
Customer Success Manager
1 day ago
Kastle Systems Chicago, United StatesOverview: · **Join the leader in providing smarter solutions for a safer world.** · The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologie ...
-
Client Success Manager
14 hours ago
Curana Health Chicago, United States**Job Details** · **Job Location**: Chicago, IL - Chicago, IL · **Position Type**: Full Time · **Salary Range**: Undisclosed · **Description** · Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes ...
-
Catering Sales and Success Manager
2 days ago
FARE (restaurant) Chicago, United StatesAbout us: · FARE, a rapidly growing healthy fast-casual concept, is seeking a dynamic Catering Sales Manager to drive our sales in Chicago. · **Responsibilities**: · - Develop and execute sales strategies · - Build and nurture client relationships · - Generate leads, conduct tast ...
-
Customer Success Manager, Chrome Os
6 days ago
Google Chicago, United States**Minimum qualifications**: · - Bachelor's degree or equivalent practical experience.- 6 years of experience in customer-facing and driving customer development programs. · - Experience managing customer organizational structures, developing technology programs, defining mileston ...
-
Customer Success Manager
1 day ago
Community Brands Oakbrook Terrace, United StatesOverview: · We are seeking a Customer Success Manager to join our growing team in our Oakbrook Terrace, Il. office · **Position Overview**GiveSmart** · Responsibilities & Qualifications: · **A Day in the Life** · - Develop and maintain strong client relationship throughout the cu ...
-
Client Success Manager
1 week ago
Amazon Chicago, United States· Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on , across our other owned and operated sites including Twitch, on other high quality sites across the A ...
-
Client Success Manager
1 week ago
WTW inc. Chicago, United StatesAre you passionate about building meaningful relationships and eager to drive success for both clients and your career? WTW is looking for a proactive and dedicated Client Success Manager to join our dynamic team in North America. This role offers you the chance to make a signifi ...
-
Customer Success Manager
2 weeks ago
AssetWatch, Inc. Chicago, United StatesJob Description · Job Description · AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and ca ...
-
Customer Success Manager
1 week ago
CADDi Chicago, United StatesAbout Us: · At CADDi, we're revitalizing American manufacturing by unlocking the potential of historical drawings and supply chain data. Our product, CADDi Drawer, empowers customers to break the cycle of reinventing the wheel, transforming individual tribal knowledge into valuab ...
-
Customer Success Manager
6 days ago
MortgageHippo Inc Chicago, United StatesWe will never contact you directly with a job offer · Do not respond to emails coming from domains other than "". For example, an email from "" or any other domain is not us. · POSITION TITLE: · Customer Success Manager (C.8.a) · CLASSIFICATION: · Exempt · REPORTS TO: Solution ...
-
Customer Success Manager
1 week ago
HALO Branded Solutions Chicago, United StatesOur mission at Halo is to move science forward. One of Fast Company's 2021 "World Changing Ideas," Halo's platform connects scientists directly with companies to bring new innovations to the world. We work with the R&D teams at some of the most iconic companies – including PepsiC ...
-
Client Success Manager
1 week ago
Wells Media Group Chicago, United StatesAre you passionate about building meaningful relationships and eager to drive success for both clients and your career? WTW is looking for a proactive and dedicated Client Success Manager to join our dynamic team in North America. This role offers you the chance to make a signifi ...
-
Customer Success Manager
1 week ago
INTECROWD LLC Chicago, United StatesJob Description · Job Description · Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business. With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient i ...
-
Client Success Manager
1 week ago
Rise25, LLC Chicago, United StatesJob Description · Job Description · Job Details: · Rise25 is looking for a · Client Success Manager · to be the primary client contact with Rise25 clients and to help with implementing our strategy to help clients to get ROI, clients and strategic partnerships using done-for ...
-
Customer Success Manager
6 days ago
CADDi Chicago, United StatesAbout Us: · At CADDi, we're revitalizing American manufacturing by unlocking the potential of historical drawings and supply chain data. Our product, CADDi Drawer, empowers customers to break the cycle of reinventing the wheel, transforming individual tribal knowledge into valua ...
-
Campaign Success Manager
6 days ago
PAG Consulting Inc Chicago, United StatesDescription: · Campaign Success Manager · About the Role: · The ideal candidate has strong ad operations experience, including campaign activation, · performance, strategy, and planning. In this role, you will work closely with the Partner Manager · team to ensure campaigns are e ...
Customer Success Manager - Chicago, United States - Money Fit by DRS
Description
Company DescriptionPart Analytics is a VC-backed B2B software startup providing the leading Design to Procure platform for Electronics Value Chain.
Our mission is to empower engineering, procurement and supply chain teams to collaborate seamlessly to make smarter, faster decisions throughout the product lifecycle.
Our AI-powered platform helps manufacturing OEMs and suppliers get the best cost for electronic components, mitigate supply risk and accelerate product development.
Customers include large and complex enterprise companies, as well as small- and medium-sized OEMs and Contract Manufacturers seeking to achieve best-in-class supply management practices.
Job DescriptionCustomer Experience/Success
Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct Material/Electronics Sourcing professionals
Provide ongoing support to optimize the platform adoption based on evolving business needs.
Client Engagement
Manage relationships at different levels of client's organization from user level to VP level
Organize and lead business reviews with key stakeholders (Director, VP level) at client organization
Proactive Savings Assessment
Identify and summarize compelling direct material cost savings opportunity insights generated by Part Analytics' platform.
Collaborate with clients to develop strategies for realizing identified savings opportunities.
Strategic Negotiation Support
Provide best-practice enablement for clients, offering strategic negotiation support to achieve exceptional results in procurement and sourcing activities.
Share insights and tactics to strengthen clients' negotiation capabilities.
New Feature Promotion/Identifying Upsells
Evangelize new features of Part Analytics' platform to clients, demonstrating their value and potential impact and identify upsell/cross sell opportunities
Work closely with product teams to refine and enhance new concepts, ensuring alignment with client needs and industry trends.
Qualifications
This role requires a deep understanding of procurement and supply chain processes, excellent communication skills, and the ability to collaborate effectively with cross-functional teams.
Minimum of 5 years of Account Management or Customer Success Management experience in supply chain, consulting, B2B SaaS or Electronics industries.
Bachelor's degree in Business, Supply Chain Management, or a related field.Proven experience delivering advisory services, preferably in the SaaS, supply chain, or procurement domain.
Strong understanding of supply chain processes and best practices.
Deep understanding of direct material sourcing processes in manufacturing.
Ability to travel to client sites as needed (if applicable).
Certifications in relevant technologies or methodologies (e.g., APICS, Lean, Six Sigma) are a plus.
Strong analytical and problem-solving skills to provide insightful analysis
Ability to effectively communicate complex concepts and insights to diverse stakeholders.
Additional Information
Amazing Culture:
Entrepreneurial, Hard-Working, Fast paced
Flexible work hours
Remote/WFH/Work from Anywhere
Healthcare Reimbursement with unlimited/take what you need sick day policy
Unlimited/take what you need vacation and personal time
Location Preference:
Wisconsin, Illinois
Above All Else, You Are
Open-minded: Keeping an open mind is the key to fostering creativity, innovation, and agility.
Good ideas can come from anywhere, so we are always open to different approaches and input from our employees, partners, and customers.
Passionate:
We are dedicated, driven top-performers who commit the time and energy required to keep our skills honed and our domain expertise current.
Curious:
We ask "why?", aren't afraid to experiment, and use drive and critical thinking to improve everything about our work.
Customer-Centric:
Our customers are the reason for our success, and we are committed to putting the best interest of our customer base at the core of everything we do.
Fair:
We work to provide a fair, inclusive environment where employees, customers, and partners can feel comfortable and be themselves.
#J-18808-Ljbffr