Account Manager Senior Consultant- Life - New York, United States - Allstate Insurance Company

Description

The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don't follow the trends. We set them.

Job Header:

SAP Job Title: AHB-Account Mgmt-Sr Cons II
* Band: S5
* FLSA Status: Exempt
* Job Code:
* Effective Date (Historical): 09/01/2021
* Revised Date: 05/10/2023

Job Summary:

The Account Manager Senior Consultant serves as the main point of contact and a trusted advisor to multiple assigned clients. This role builds and maintains relationships with all internal departments to facilitate problem solving efforts on behalf of the client.

Key Responsibilities:

Addresses client s operational issues and concerns
* Promotes new products and services to gain more business from existing clients proactively seeking to identify new business opportunities
* Coordinates with product, legal, operations, and sales for assigned clients to facilitate resolution of operational issues, including claims and customer service, if they arise
* Refers client to appropriate resolution resource
* Evaluates client s business and identify trends
* Analyzes reporting to identify problems and trends
* Analyzes client s business issues to identify solutions and align appropriate support resources for resolution, and/or move forward with new initiatives
* Monitors progress of issues and projects
* Monitors service levels and assure client commitments are met and/or exceeded
* Reports trends to management that issues are being resolved in a manner that follows business and regulatory guidelines provided by the company s accident and health business unit(s)

Supervisory Responsibilities:

Education and Experience:

4 year Bachelors Degree (Preferred)
* 3 or more years of experience (Preferred)
* In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Certificates, Licenses, Registrations:

Life & Health License (Preferred)

Functional Skills:

Proven ability to build and maintain relationships
* Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
* Highly competent at multi-tasking
* Ability to be flexible with scheduling around business needs and excellent attendance
* Ability to work independently as well as thrive in a fast-paced, dynamic, team environment
* Must possess effective verbal and written communication skills
* Proficient in Microsoft Office (Word, Excel, Access and PowerPoint)

Notes:

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Compensation offered for this role is$53,200.00-$73,150.00 per yearand is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Hands. Greater Together.

As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstate's benefits, visit

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

#LI-PF1

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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