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IT Support Analyst
3 weeks ago
Pregis Chicago, United StatesIT Support Analyst · Chicago, IL, USA Req #2372 Thursday, April 11, 2024 We're Not Just in the Packaging Business–We're in the "Wow" Business · Pregis is Hiring · Why Join Pregis? · Pregis is in the packaging business to protect what matters. We are committed to providing our ...
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IT Support Analyst
5 days ago
Soni Resources Group Chicago, United StatesSoni's client is seeking a highly motivated IT Support Analyst to join their team at a leading litigation boutique in Chicago. As the primary IT resource for the Chicago office, you'll provide exceptional technical support to our team both onsite and remotely. You'll be the first ...
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Senior IT Support Analyst
2 days ago
InsideHigherEd Chicago, United StatesJob Description:Position Summary: · This position is responsible for promoting a high-quality experience to the community of staff, educators and students who contact the Site Support Team. The person filling this role will spend approximately 70% of their time providing end user ...
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Senior Support Analyst
3 weeks ago
Phaxis Chicago, United StatesMust Have Qualifications: · Experience using SQL, Python, C# · Understand US Equities and Derivatives · Plusses: · Series 3, Series 7, and Series 63 · Day-to-Day Responsibilities: · Provide level 1 and 2 trade, system and integration support at the direction of the client suppor ...
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IT Support Analyst II
1 day ago
Metropolitan Water Reclamation District of Greater Chicago Chicago, United StatesGeneral Statement · Under general supervision, supports computer systems at any District facility by providing hardware maintenance support, software technical support and resolving more complex service requests for personal computers and devices. Essential Job Functions · Es ...
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IT Support Analyst I
1 day ago
Metropolitan Water Reclamation District of Greater Chicago Chicago, United StatesGeneral Statement · Under supervision, supports computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. Essential Job Functions · Essential job functions are fundamental, ...
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Desktop Support Analyst
6 days ago
Assembly Chicago, United StatesJob Brief – Desktop Support Analyst · Why work for us: · Assembly Industries believes in creating a new generation of a passionate workforce in Pakistan by providing high-value opportunities that are life-changing. We strongly believe in a work-life balance and family-oriented ap ...
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Desktop Support Analyst
5 days ago
Stone Search Chicago, United StatesJob Description · Job DescriptionDesktop Support Analyst - Coming from Financial or Law Firm · On-site: Chicago, IL · *USC or GC Holders · The Desktop Support Analyst is a key member of the End User Computing Support group in the Information Technology department and will serve i ...
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Sales Support Analyst
5 days ago
Glanbia plc Chicago, United StatesThe Sales Analyst is responsible for driving sales performance and delivering world-class solutions to customers in the food & nutrition industries by supporting Key Account Managers. This role should understand account strategies, execute initiative Support Analyst, Sales, Suppo ...
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Application Support Analyst
1 week ago
ION Group Chicago, United States Full timeAbout Us · DASH Financial Technologies (a part of ION Group) is a leading trading technology provider to the institutional trading community. With a suite of highly customizable tools, DASH designs and delivers intelligent, high performance solutions in four product categories: T ...
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CPACS Support Analyst
3 weeks ago
JobRialto Chicago, United StatesSenior Support Analyst: · Must be able demonstrate a minimum of 5 years' experience in Cardiology PACS / Hemodynamics applications. · Skills required: · Master the basics of medical terminology · Knowledge of the HL7 / DICOM standard in theory and practice · Basic knowledge ...
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IT Support Analyst II
3 weeks ago
Amundsen Davis Chicago, United StatesJob Description · Job DescriptionAmundsen Davis, a full-service business law firm, is seeking a Information Technology Support Analyst II to provide both technical support and educational and consultative support to customers. The assigned person will participate in maintaining a ...
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Technical Support Analyst
3 hours ago
Sentinel Technologies Inc. Chicago, United StatesSentinel is looking for a Technical Support Analyst to join our client. The Technical Support Analyst will be responsible for implementing and maintaining all aspects of the firm's technology in collaboration with others on the Information Technology team. This position will be h ...
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Software Support Analyst
1 week ago
Costco Chicago, United StatesCostco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in ...
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Contract Support Analyst
1 day ago
CBRE Chicago, United StatesContract Support Analyst - Contract Writer · Job ID · 169898 · Posted · 30-May-2024 · Service line · GWS Segment · Role type · Full-time · Areas of Interest · Purchasing/Procurement · Location(s) · Austin - Texas - United States of America, Charlotte - North Carolina ...
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Sales Support Analyst
4 days ago
Glanbia plc Chicago, United StatesSales Support Analyst · At Glanbia Nutritionals Inc., we co-innovate and deliver ingredient solutions and precision premixes including high quality colostrum, for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number on ...
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Software Support Analyst
1 week ago
Costco Chicago, United StatesCostco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in ...
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Client Support Analyst
3 days ago
SpiderRock Chicago, United StatesWe are searching for rising talent ready to launch their careers in our Client Services team catering to our large institution clients that utilize our low latency trading platform. If you are a self-starter, love to problem solve, thrive and contribute to a growing team, then yo ...
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Application support analyst
3 weeks ago
Vaco Chicago, United StatesPosition: Application Support Analyst · Client: Leading home healthcare services provider. · Location: West Deerfield, IL. Hybrid. Must be able to work onsite 1 day a week · Contract to hire – 6 month contract period. · Pay: $21.00-$27.00 hr. · Calling recent Computer Science gr ...
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Infrastructure Support Analyst
1 week ago
Memx Inc Chicago, United StatesMEMX is searching for an Infrastructure Support Analyst who will work with the infrastructure and data center operations teams in Chicago. This person will play an integral part in the physical set-up and operations required to successfully run an exchange. The candidate must hav ...
Application Support Analyst - Chicago, United States - Press Ganey
Description
Job Description
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
The Analyst operates as a member of a team to implement, configure, and maintain client data ingress, surveying and reporting throughout the lifecycle of the client's partnership with Press Ganey.
With expertise in PG software applications and business procedures, they are responsible for gathering client specific requirements, technical analysis, and product configuration.
JavaScript, CSS experience is preferred. This is a 50% client facing position.
The Application Support Analyst should feel confident and comfortable explaining complex topics and conceptualizing how various solutions work in a variety of use cases.
The right candidate for this role will have an analytical approach and be able to match solutions for unique client business needs.
This role requires a client centric focus to deliver prompt issue resolution, meet implementation timelines, target dates and internal service level agreements.
Duties and ResponsibilitiesWork within the Application Support team to address client data, surveying, and reporting requests
Facilitate the integration of business owner needs, and translate operational needs and workflow into system specifications and configuration requirements
Capture client requirements and preform data analysis
Offer clients best practice workflow design and associated application configurations
Use software tools to configure, test and validate all patient experience products
Responsible for client support throughout the implementation or on-going support cycle
Prioritize workload and manage timelines to meet client target dates for projects and implementations
Serve as first level support to triage, troubleshoot and find the right expert to quickly resolve client requests
Troubleshoot and resolve any issues while appropriately escalating to next level support or manager as needed