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CPACS Support Analyst - Chicago, United States - JobRialto
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Senior Support Analyst:
Must be able demonstrate a minimum of 5 years' experience in Cardiology PACS / Hemodynamics applications.
Skills required:
Master the basics of medical terminology
Knowledge of the HL7 / DICOM standard in theory and practice
Basic knowledge of database structures and can create database queries (e.g. SQL)
Understanding of diagnostic images and workflows with Hospital Information Systems (HIS) and Radiological Information Systems (RIS)
Structured and independent way of working
Strong team player and the willingness for further training
Good written and spoken communication skills
Must have minimum of 5 years working experience supporting / implementing the following applications (Experience must include at least priority 1 or 2):
Cardiology Medical Imaging / Hemo:
Priority 1:
IBM Merge Cardio / Hemo
Priority 2:
GE CCW / CardioLab
Priority 3:
Change Healthcare CPACS / Hemo
Priority 4:
Fuji Synapse Prosolv
Experience using ServiceNow is a plus
Skills preferred:
Basic knowledge of current server operating systems, virtual environments, and networks as well as the safe handling of client hardware / software
Working knowledge of VPN (virtual private network) and NAT (network address translation) technologies
Typical Day to day tasks:
Maintaining, managing, and troubleshooting of the PACS / CPACS system
Managing and implementing the storage of all received digital images from a variety of sources to build and maintain routing solutions
Developing and planning strategies, and providing technical support
Serving as a point of contact for the further development and improvement of a system in a medical facility
Jointly responsible for the administration of user profiles
Managing the updating and archiving of image data
Managing supplier relationships and maintaining technology
Collaborate with the IT infrastructure team to communicate storage and compute needs for the PACS application
Education:
Bachelors Degree
Additional client information:
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