- Installs, configures, implements and maintains desktop client software, e.g. Microsoft applications (Outlook, Exchange, Internet Explorer, Office, Windows, etc.) and/or Mac applications (Entourage, Safari, Office, Mac O/S, etc.), meeting SLAs on incidents and service requests.
- Installs, relocates and supports PCs, servers, printers and other computer-related equipment.
- Tracks MCH's assets by updating information as equipment is replaced, moved or changed.
- Under supervision, tests network connectivity and access to ensure security, integrity and accuracy of data transmitted throughout MCH. Ensures that physical connections are standard, orderly and clearly identified.
- BS degree in Computer Science/ Information Systems/related major or at least 2-4 years of equivalent work experience.
- Extensive experience with setup, repair and modification of Windows PC desktops and laptops, printers and other peripherals.
- Troubleshooting skills with 2 years of experience in a Windows- based environment(s) and/or 2 years of experience with Macs.
- Action- oriented and self- motivated with the ability to improve the effectiveness, performance and efficiency of the Client Support team.
- Certification in A and current MCSE preferred.
- Excellent communication and interpersonal skills. Ability to prioritize tasks and complete assignments within an estimated time frame. Superior documentation skills are a must.
- Knowledge and experience of desktop and network management, deployment and tracking tools such as SMS, Ghost, Citrix or comparable applications.
- Sound knowledge of Helpdesk and Asset management software, and general Helpdesk/ Trouble Ticket and Project Management process.
- Advanced knowledge of Windows 2000/ XP/ Vista, Windows 2000/ 2003/ 2008 Server, Microsoft Office XP/2003/ 2007, Microsoft Project, Microsoft Visio, Lotus Notes, Symantec Antivirus and other business applications.
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Select Source International Miami, United StatesJob Description · Job DescriptionJob Title: Desktop Support Technician (Field Technician) · Location: Miami FL · Duration: 12 Months · Job Description: · As a Field Engineer 4, you will work in a highly directed environment. · Your assignments will include repair activities such ...
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Select Source International Miami, United StatesJob Description · Job DescriptionJob title: Desktop Support Technician · Location: Miami, FL · Duration: 12 months · Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. · You may also perform whole unit swaps, repair or repla ...
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Horizon Technologies Hollywood, United StatesD-ploy is a provider of IT services based in Switzerland with branches in Germany, Austria, USA, the Czech Republic, and the United Kingdom. Since 2003, we have built comprehensive expertise in all areas of IT. D-ploy's core competency is IT services in the areas of IT infrastru ...
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Nicklaus Children's Health System Miami, United States OTHERJob Summary · Provide PC hardware and software installation and support services and Internet access support services. · Job Specific Duties · Installs, configures, implements and maintains desktop client software, e.g. Microsoft applications (Outlook, Exchange, Internet Explorer ...
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Nicklaus Children's Hospital Coconut Grove, United States Full timeJob Summary · Provide PC hardware and software installation and support services and Internet access support services. · Job Specific Duties · Installs, configures, implements and maintains desktop client software, e.g. Microsoft applications (Outlook, Exchange, Internet Explorer ...
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One World Rental - Global Technology Hire Miami, United StatesAbout Us: · One World IT Rental (OWR) is an esteemed international brand with operations spanning nine locations across seven countries. Our mission is to establish ourselves as the premier short-term IT rental company worldwide, catering to both business and social events. Speci ...
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HCA Florida Kendall Hospital Miami, United States**Introduction**: · Do you have the career opportunities as a(an) EMT you want with your current employer? We have an exciting opportunity for you to join HCA Florida Kendall Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare. · **Benef ...
Client Support Technician - Miami, United States - Miami Children's
Description
Job SummaryProvide PC hardware and software installation and support services and Internet access support services.
Job Specific Duties