Lexi Mazzucchelli

With over three years of experience in people, operations, and administrative management, I have developed a keen sense of problem-solving, prioritization, and communication skills that enable me to handle complex and diverse tasks efficiently and effectively.
I am passionate about cultivating strong internal team relationships through clear communication, adaptability, empathy, and customer service. I also lead and manage projects from inception to completion, collaborating with the Talent, Operations, and IT teams to design and administer the onboarding process, identify gaps in daily routines, and improve workflow, resources, and time.

AI Technologies CO, Miami, Florida                                                                       01/2023 – Present  

C Suite Executive Assistant 

Providing high-level administrative support to the COO and serving as the point of contact among employees, clients, and external partners. Implemented robust security protocols, created SOPs, and improved workflows through automation. 

Other duties include managing the calendar of the COO, e-mail inbox management, preparing presentations, and scheduling internal and external meetings. 

Executed flawless company events with up to 200 attendees and handled preparations for future corporate summits. 

Human Resource Administration- onboarding new hires, creating and implementing policies, arranging benefits, compensation, and various other duties. 

Collect and submit reports to and from various internal departments. Organize and oversee company events, executive travel, and quarterly celebrations. 

Accomplishments: 

Setup standard operating procedures for various departments and leveraged advanced technology tools to automate workflows and repetitive tasks, which reduced administrative workload by 20% 

Crosscourt Advisors, Miami, Florida                              01/2022 -12/2023  

Executive Assistant 

Provide confidential administrative support to C-suite executive staff and serve as the point of contact among employees, clients, and external partners. Screen and direct phone calls with confidentiality. 

Manage the calendar of CEO, e-mails, memos, presentations, reporting, and schedule meetings. 

Develop and cultivate relationships with peers, members of the Leadership Team, and external partners. 

Track daily expenses, prepare monthly expense reports, and general accounting activities.  

Organize and provide oversight for corporate initiatives and celebrations. 

Accomplishments: 

Orchestrated communications, conferences, organized executive calendars, and arranged international and domestic travel for executives and senior team members, which reduced costs by 15%. 

Streamlined operations and prioritized tasks, allowing senior staff to increase productivity. 

Shake Backyard, Miami, Florida USA                    05/2021 – 06/2023 

Marketing Associate Part-Time 

Conduct market analytics and design content strategies for brand awareness, identify appropriate marketing channels, and target customers for campaigns. 

Write and create daily engaging marketing content for social media accounts and develop advertisements with impactful messages to stimulate engagement and reach target audiences. 

Accomplishments: 

Increased social media marketing by effectively using strong communication and marketing promoting E-mail campaigns. 

Various Yachts, Agencies Around the World, Palm Beach, Worldwide   01/2018 - 12/2020 

VIP Client Services 

Provided executive support representing the company supporting VIP Clientele with elite services. 

Operated in a highly fast-paced environment, maintained the appearance of the Interior, and offered concierge valet services onboard luxury vessels. Provided Executive Services on Private Yacht Events. 

Designed and set up corporate events, dinner parties, and business parties in different time zones and arranged travel accommodations for C-suite executives and elite clientele. 

Accomplishments: 

Recognized for excellence in planning, communications, and managing special events with high-end clients. 

Built a portfolio of executive clients, which resulted in new business growth and client retention. 

Created interior policies, inventories, and expense reports, which improved daily operations by 30%. 

Atlantis Hotel. Nassau Bahamas, Nassau Bahamas                                                                       08/2016 - 11/2017 

Executive Services - VIP Lounge Host 

Provided executive concierge services to VIPs and Five Star service recommendations for dinner, transportation, and Island services. 

Served as a customer service agent and built a solid rapport with exclusive patrons to cultivate guest loyalty, increasing monthly sales. 

Accomplishments: 

Increased monthly revenue by 40% during peak seasons. 

Won a competitive premium champagne sales contest and ranked as the top producer from 2016-2017. 

Suite Journey's, Nassau, Bahamas                      04/2014 - 11/2015 

Executive Administrative Assistant 

Provided executive support to C-suite management teams. Monitored and managed executives' work calendars and scheduled appointments, meetings, and travel. 

Executed record filing system to improve document organization management. 

Created and managed inventory and expense systems. 

Accomplishments: 

Developed and implemented cost-effective office operations procedures, reducing costs by 15%. 

Park Lane Jewelers, Nassau Bahamas, Nassau Bahamas                   06/2013 - 09/2015 

Fine Jewelry Sales Associate 

Managed and ensured the ultimate client experience and storytelling of Park-Lane Jewelry to enhance sales transactions. 

Engaged with customers to effectively build rapport and answered customer questions regarding sizing, accessories, and proper care for merchandise. 

Implemented up-selling strategies recommending accessories and complementary purchases to boost revenue. 

Maintained customer satisfaction with special VIP guests and assisted with boutique management. 

Accomplishments: 

Ranked as the top producer with the highest sales through building relationships with VIP customers. 

Recipient of numerous contests and accolades for performance.  

Degree- Bachelor of Science in Biomedical Sciences Langston University 2015

Professional Certifications-Project Management (2022), Google IT support (2021)

Barry University-Professional Business Writing (2021), Social Media Marketing (2021)