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    Service Contract Coordinator - New Brunswick, United States - Cen-Med Enterprises

    Cen-Med Enterprises
    Cen-Med Enterprises New Brunswick, United States

    1 week ago

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    Description
    Job Description

    Job Description

    Coordinate with the Service event Coordinator to perform the day-to-day duties to facilitate service event activities.
    Manage and maintain the contract file structure and associated processes.

    Documents all time and material operations and change orders from Customers, coordinating with the Service Event Coordinator to organize and implement.

    Manage and disposition customer service event complaints and escalate them to the service director as appropriate.
    Complies with and administers

    procedures/policies

    and addresses and elevates non-compliance to the Service Director.
    Supports and coordinates the Customer sales order process with Cenmed accounts receivable.
    Knows the key operational details of the contract, communicates and escalates adherence and compliance deliverables to the Service Director.
    Maintain the service event calendar and notify the Director of problems and non-conformances.


    What you'll need:
    Associate degree or high school diploma with 3 – 5 years of relevant work experience.
    Excellent problem-solving skills
    Excellent teamwork, communication, and people skills are a must.
    Understanding of scheduling methods, forecasting, information, and customer management.
    Solid time management and demonstrated organizational skills.
    Proven interpersonal, conflict resolution, and persuasion skills.
    Proven multi-tasking capabilities to meet deadlines in a fast-paced environment.
    Proficient in MS Office Suite.


    Preferences:
    Bachelor's degree in relevant field.
    CAPM or PMI-SP certifications.
    Six Sigma Greenbelt.

    Prefer - 5 years of related work experience in a field service, project coordination, and supplier or vendor management role.

    #J-18808-Ljbffr


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