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    Buyer Growth Representative - Boston, United States - B-Stock

    B-Stock
    B-Stock Boston, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    JOB SUMMARY

    As a member of our Large Buyer Development team, the Buyer Growth Representative will manage buyer order issues, including payments, disputes, and logistics, and offer general buyer support using their experience in B2B sales and operations. Additionally, this individual will work closely with our account management, product, sales, marketing, and operations teams to enable new transaction types and provide further operational support. This person will report directly to the Vice President of Buyer Growth.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

    • Develop a comprehensive understanding of B-Stock's business model, platform, solutions, and value
    • Ensure successful transactions by providing excellent and consistent day-to-day operational support to buyers. Solve issues and remove barriers related to payments, shipping, or other services as needed
    • Generate new big buyer leads through prospecting/networking including calling, qualifying/vetting, scheduling meetings
    • Reporting and analysis of large buyer acquisition and activity. Maintain Salesforce records for large buyers
    • Own and build trusting relationships with a subset of large buyers and prospective buyer clients
    • Work cross-functionally and collaboratively to develop a cohesive end-to-end process across teams, partners, clients, and buyers
    • Maintain constant awareness of markets, competitor activities, and challenges within assigned targeted prospects
    • Exceed operational metrics: Successful transactions, total buyer spend, new large buyers, activated large buyers
    • Up to 10% travel expectation - Joining the team for meetings/events at our local offices and tradeshows.

    MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

    • 1+ years experience in Customer Service, Operations or Enterprise B2B Liquidation Sales or Account Management
    • High School Diploma or Equivalent.
    • Excellent written and verbal communication skills
    • Proven ability and willingness to work with tight deadlines and quick response times
    • Proficient in MS Office or G-Suite, , and other CRM platforms
    • The ability to think creatively and find solutions to problems
    • Work well independently, remotely, and collaboratively

    PREFERRED QUALIFICATIONS

    • Experience in Liquidation Sales or Logistics and Supply Chain
    • Experience with or an understanding of the marketplace business model
    • Knowledge or Understanding of B2B e-commerce, ERP (enterprise resource planning), Logistic Software Solutions, or SaaS (Software as a Service)
    • Experienced working in a start-up-like environment
    • Desire to work in a detail-oriented environment with large transactions

    EMPLOYEE BENEFITS

    • Competitive compensation packages including bonus and options
    • Medical, Dental, and Vision benefits
    • Unlimited Paid Time Off, telecommuting, and matching 401(K)
    • Support for continuing education
    • Team off-sites, social events, and extracurricular activities are a staple
    • Snacks, drinks, and the occasional box of donuts at our local offices

    THE COMPANY

    B-Stock is the world's largest B2B recommerce marketplace for excess [or surplus] merchandise. Businesses of all sizes leverage the B-Stock platform to sell and buy customer returns, overstock and other excess merchandise - ranging from top brands and retailers who want best-in-class inventory management to entrepreneurs looking to source valuable merchandise for their resale businesses.

    Tens of thousands of small business owners all over the globe use B-Stock to launch and power their resale business. We take pride in empowering these innovators and entrepreneurs of commerce.

    In 2020 we sold 120 million items across our platform, giving a second life to this otherwise would be "waste" merchandise. In fact, we kept 400 million pounds of goods in use and saved millions from the landfill. It feels good to be B-Stock

    The amount of returned or unsold inventory continues to grow each year, and in 2020, it was estimated at over $1 trillion worth worldwide. We know there is tremendous value in and demand for this inventory - no matter the category, condition, or location. The B-Stock platform gives buyers a simple way to buy brand-name merchandise directly from top retailers and manufacturers. At the same time, we offer companies an automated, trusted replacement for traditional liquidation while boosting operational efficiency, recovery rates, and cycle time.

    Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.

    For more information, visit


    OUR VALUES

    Make Each Dollar Count
    Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.

    Take Our Work Seriously, Not Ourselves
    Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves).

    Do The Hard Things Today That Will Pay Off Tomorrow
    We're willing to sacrifice and endure, fail and adapt to reach our long-term goals.

    Use Trust As The Best Measure Of Success
    The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed.

    Find Strength In Numbers
    Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.


    No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on "protected categories," B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.

    Work Authorization required.

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