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    Bilingual Call Center Representative - Tampa, United States - Mass Markets

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    Description
    Mass Markets
    • JobID: 16606 [Call Center Representative] As a Call Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems to find missing information as applicable; Coordinate with other departments to resolve issues when needed; Accurately document and process customer claims in appropriate systems...
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