Mass Markets Jobs in United States

MCI is one of the fastest-growing tech-enabled business services companies in the USA. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries. · Designing quality assurance pro ...

MCI helps customers take on their CX challenges differently. · ...

+We are seeking a Team Leader to contribute to delivering exceptional customer experiences, driving sales growth, and achieving retention goals. · +Must be 18 years of age or older · High school diploma or equivalent · Proven experience in a leadership role within a customer care ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA. · We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries. · ...

Insurance Customer Service Agent · At Mass Markets, you'll support inbound customer service and back-office processing representatives. Your key responsibilities include providing full lifecycle customer service and sales to assist customers in understanding their coverages. · Sa ...

Job Title: Blended Contact Center Agent · We are seeking a professional and customer-focused Contact Center Agent to join our team at Mass Markets. · Ensure first call resolution through problem-solving skills and effective call handling. · Led fact-finding discussions with cust ...

Job Title: Entry-Level Contact Center Agent · About the Role: · Handle inbound and outbound contacts in a courteous, timely, and professional manner. · Evaluate customer needs through fact-finding discussions to determine best options. · Collaborate with internal teams to resolve ...

Call Center Representative · We are seeking a skilled and customer-focused Call Center Representative to join our team at Mass Markets. · About the Role: · Handle inbound and outbound contacts in a courteous, timely, and professional manner. · Ensure first call resolution through ...

Entry-Level Telecom Customer Care Agent · To excel in this role, you'll handle inbound and outbound contacts with customers in a timely and professional manner. · Duties: · Listen to customer needs and resolve issues promptly. · Utilize technology for account management tasks. · ...

Mass Markets is seeking a skilled Sales Representative to handle customer interactions and drive sales growth. The ideal candidate will possess excellent communication skills, be knowledgeable about our products and services, and have the ability to listen actively. · Key Respons ...

Bank Customer Service Representative · We are seeking a skilled Bank Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and provide top-notch customer service. · Main Responsi ...

Collections Agent · At Mass Markets, we are seeking a highly motivated Collections Agent to join our team. As a key member of our collections department, you will be responsible for locating and communicating with customers in order to recover outstanding balances. · Utilize vari ...

About the Role: · Handle inbound and outbound contacts in a courteous, timely, and professional manner. · Ensure first call resolution through problem-solving and effective call handling. · Research systems to find missing information as applicable. · Coordinate with other depart ...

POSITION OVERVIEW · MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anythi ...

Bilingual Call Center Representative · Position Overview · We are seeking a bilingual call center representative to support customer service, help desk, technical support and back-office processing for commercial and public sector clients. In this role you will handle inbound inq ...

Join a dynamic team as we strive to deliver exceptional customer experiences and drive business results. At Mass Markets, we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and co ...

POSITION OVERVIEW · ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) · We are looking for entry-level call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You will be responsible for answer ...

POSITION OVERVIEW · COLLECTIONS AGENT · Join our team and grow with us We need collections agents to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You w ...

POSITION OVERVIEW · MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anythi ...

POSITION OVERVIEW · MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anythi ...