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    Customer Service Representative - Chattanooga, United States - Ask Staffing

    Ask Staffing
    Ask Staffing Chattanooga, United States

    2 weeks ago

    Default job background
    Description

    Job Type:
    Recruited Candidate Number of Positions: 3

    System Location:

    CWR
    Created Date: 10/11/2023

    Job Title:
    Customer Service Representative
    CWRType: W-2 Reason: Special Project


    Qualifications: All applicants will be advised that BlueCross, as a federal contractor, may be required to implement a COVID-19 vaccine mandate.
    Education? High School Diploma or equivalent requiredExperience1 year - Experience in a customer service support role is requiredSkills\CertificationsProficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)

    Proficient oral and written communication skills
    Responsibilities: Receiving, investigating and resolving all customer inquiries timely and accurately.
    Handling customer service inquiries and problems via the telephone.
    Ensuring all customer communication is clearly documented.
    Educating caller to ensure resolution is achieved on first contact.

    Interact through various channels such as Chat, Fax, Phone and E-mailMust be able to pass required testingParticipation and attendance are mandatory.

    This position requires flexibility due to rotations in schedules and requires adherence to assigned schedulesWork overtime as required
    Comments/Special Instructions

    Attached Documentation: No record(s) found.

    Requestor & Work Location


    Requested by:
    N/A Alternate: N/A

    Report To:
    N/A Phone: N/A Ext: N/A

    Travel Required:
    How Much Travel? Report To Manager's Office Address 1 Cameron Hill Circle, Chattanooga, TN 37402
    United States Start Date: 11/6/2023

    Work Days:
    Sun Mon Tue Wed Thu Fri Sat End Date: 4/26/2024
    Start Time: 8:00 AM
    Total Reg Hours: 40.

    00
    End Time: 4:30 PM

    Overtime Required:
    Lunch Time: 30

    Minutes Exempt:

    Open Bid:

    Pay Type:
    Hourly Pay Rate (Min-Max): N/A Bill Rate (Min-Max): USD USD 28.00

    Preferred Bill Rate:
    USD 0.00
    Mark Up: 40.00%


    Other Expenses:
    USD 0.00

    Additional Spend:
    USD 0.00 Estimated Job Order Cost for 3 Contingent Worker(s): USD 84,000.00


    Total Estimated Cost:
     USD 84,000.00


    Initial Balance:
    USD 0.00

    Spent Amount:
    USD 0.00


    Remaining Balance:
     USD 0.00

    Bill Rate (Min-Max) USD USD 28.00
    Average Rate USD USD 28.00


    Special Billing:
    Description Required Require Reference ID Require Before Submit Require Attachment Background Check Confidentiality Agreement Drug Screening
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