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    Senior Account Supervisor, Employee Experience - Los Angeles, United States - Daniel J Edelman Holdings

    Daniel J Edelman Holdings
    Daniel J Edelman Holdings Los Angeles, United States

    2 weeks ago

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    Full time
    Description

    Our Employee Experience team believes that for transitions to be successful, we must reach the hearts and minds of employees to bring them along the journey with an equal mix of art and science. The science consists of the processes, tools and behavior analytics to reach the right person with the right experience at the right time. The art is the storytelling and culture shaping expertise that accelerates and amplifies that journey and makes it stick. Together, they create a compelling experience that shifts mindsets and behaviors to drive long-term impact.

    Our work shapes three critical elements of the employee experience:

    Communications: Engaging and connecting employees in a modern, employee-centric way

    Culture: Activating new ways of working to support the organization's core purpose

    Change: Leading the organization through the upheaval and uncertainty of transformation

    As part of the U.S. practice, you'll be part of a close-knit, collaborative network of team members, some of whom have been working together for more than a decade, while others have brought their unique skills and abilities more recently. Our Employee Experience specialists represent a diverse set of backgrounds and expertise – and our combined strength allows us to serve the widest variety of client needs.

    About the opportunity:

    Salutem is seeking a flexible, adaptable and high-energy professional at the Senior Account Supervisor (SAS) level to join our Employee Experience practice team. As part of our dynamic team, you'll contribute to the success of several major accounts and work with some of the network's highest-profile leaders.

    If you are passionate about helping companies improve the end-to-end employee experience and like solving complex problems, thinking creatively and helping companies strengthen their corporate cultures and more deeply connect to their vision, mission, purpose, we'd love to speak with you In exchange for your commitment to exceptional client service and best-in-class skills, you'll get to work with industry leaders and brands.

    Key responsibilities will include:

  • Contributing to the development and execution of communications strategies, programs and tactics that meet client objectives. Sharing a point of view is encouraged and expected.
  • Managing multiple projects from conception to completion by anticipating challenges and ensuring deadline and budget adherence.
  • Ensuring you and your team understand the general business strategy, products and services offered by your clients, and general issues facing their industries.
  • Applying or creating tools, templates and methodologies that contribute to your clients' communication effectiveness.
  • Researching, outlining, writing, editing and proofreading materials, including client presentations, scripts, newsletter articles, and features.
  • Supporting senior colleagues in the delivery and tactical management of consulting assignments.
  • Building relationships with clients and colleagues at all levels.
  • Collaborating on new business proposals and presentations.

    Basic Requirements:

  • A bachelor's degree in communications, business administration, organizational development, industrial psychology or a related discipline from an accredited college or university.
  • At least six years of practical communications experience, with a preference for experience in internal/workforce communications, organizational communications, change communications, M&A communications, culture communications, employee engagement, HR communications, talent acquisition, DEI communications and/or union/frontline communications. More specifically, we're looking for you to have:
  • Superior writing, editing, communication and presentation skills; project management skills; and consultative skills (including effective questioning, critical thinking, client management and communication methodology application).
  • Project management and consultative skills, including effective questioning and critical thinking.
  • The ability to draft strategic client-facing deliverables and proposals, help manage multiple small or medium-sized projects simultaneously both as a team and autonomously perform well under-pressure and manage competing priorities.
  • Passion for client service and teamwork.
  • Commitment to advancing the vision of the Employee Experience practice both internally and externally.
  • Experience with Diversity, Equity and Inclusion strategy and communication strongly preferred.
  • Healthcare experience is preferred. $79,000 - $115,000 a yearAn employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

    #LI-KEB1

    A fast-forward, health-only agency with the resources of the DJE network, Salutem is a nimble partner for companies seeking quick flex, health expertise to tackle today's business challenges, build trust across stakeholders and communicate in a fractured, complex world.

    We draw on the heritage and resources of Daniel J. Edelman's family of companies while specializing in courageous ideas that help our clients meet their business objectives. Whether for patients, consumers, healthcare professionals, employees or the payer community, we deliver communications marketing solutions that inspire attention and action across the evolving world of health.

    Salutem is a reminder that the story of health is one of promise, discovery and evolution. Powered by a legacy of progress and collaboration, it is a fusion of knowledge, action, risk and ideas that calls for innovative health sector communications to build momentum and drive transformation.

    Employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law.

    Salutem is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.

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