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    Front Office Administrative Assistant - Kansas City, United States - Hickman Mills Dental Care

    Hickman Mills Dental Care
    Hickman Mills Dental Care Kansas City, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Position Summary:

    Front Office Administrative Assistant

    Hickman Mills Dental Care, is looking for a Business Assistant to join our team.

  • Join an 8-10 person team that thrives on collaboration, communication, and community
  • Brand new office, with a new team, and growing practice
  • Full-time schedule; Monday-Wednesday 7:30-5:00; Thursday 6:30-4:00; Friday 8:00-2:00; No weekends
  • Competitive pay based on experience
  • We're located at: E Bannister RdKansas City,Missouri-

    • Preferred Experience

  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience
  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Experience with Microsoft Office Suite programs
  • Ability to grow together as a team and with the practice
  • Strong team player
  • Ability to adapt and adjust; Understanding that the day to day changes consistently - Flexibility required
  • Strong customer service skills; High ability to multi-task
  • Goal-oriented, hard-worker, with integrity
  • Ability to value feedback and constructive criticism
  • Experience handling large amounts of money and different methods of payment/transactions
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

    • Supporting our front office as a Business Assistant , you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

    More about the role

  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

    • What You'll Gain

  • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential

    • Physical Requirements:

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year
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