Front Desk - New Hope, United States - Landmark Hospitality

Landmark Hospitality New Hope, United States

1 week ago

Description

Landmark Hospitality is currently looking for a Front Desk Agent to join our team

Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Hudson House, Stone House, the Ryland Inn, Boathouse, Village Hall, Farmhouse and Felina in New Jersey. We also operate iconic, unique venues in Pennsylvania such as Hotel Du Village, the Logan Inn, and Durham Springs. Landmark Hospitality specializes in upscale restaurants, event spaces, and boutique hotels that are continuously growing and evolving. We have exciting opportunities available for individuals who are passionate about creating memories for our guests and each other.

Part of the Landmark Hospitality Portfolio

Our mission to find talent is simple. We welcome thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve together. While experience is always valued, character is the mark of a true memorymaker.

We offer a healthy environment that encourages mutual respect, personnel growth, and creative expression - we recognize that the development of our company is driven by the evolution of our individual team members. We are committed to providing employees with opportunities for continued advancement and internal growth.

Our Core Values

We are Friendly. We welcome every guest with a smile and a genuine greeting.
We are on It — Act Quickly. Our service is intuitive and timely.
We are Thoughtful. Is there anything we can do to make you more comfortable?
We are Gracious. Say Thank You.
We are Landmark Hospitality. We thrive on mutual respect for each other, our valued guests, and our workspaces.

KNOWLEDGE, EXPERIENCE AND SKILL

Possess a positive and upbeat personality with a desire to deliver outstanding guest service to our guests
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external guests
Must be able to convey information clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Works well in a fast pace environment
Ability to handle issues or concerns that arise in a proactive and effective manner
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests
Must be able to work with and understand financial information and data and basic arithmetic functions
Ability to perform numerical operations using basic counting such as adding, subtracting, multiplying, and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Holds an understanding of hotel products and guest services
Ability to participate in the creation of an enjoyable work environment

ESSENTIAL JOB RESPONSIBILITIES

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay
Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties
Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy
Approach all encounters with guests and associates in a friendly service oriented manner
Maintain regular attendance in compliance with standards as required by scheduling which will vary according to the needs of the hotel
Comply at all times with property policies standards and regulations to encourage safe and efficient hotel operations
Greet and welcome all guests approaching the Front Desk in accordance with standards; maintain a friendly and warm demeanor at all times
Handle requests for information mail and messages in an efficient and courteous manner
Answer guest inquires about hotel service facilities and hours of operation
Answer inquiries from guests regarding restaurants transportation entertainment etc
Establish and maintain good communications and team work with fellow associates and other departments within the hotel
•Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates
Obtain all necessary information when taking room reservations and follow rate quoting scenario
Have knowledge of and assist in emergency procedures as required
Handle check-ins and check-outs in a friendly efficient and courteous manner
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms
Use proper two-way radio etiquette at all times when communicating with other associates
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

PHYSICAL REQUIREMENTS:

Ability to perform the essential job functions consistent safely and successfully with the ADA, as well as other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Must be able to lift and carry up to 15 lbs; Ability to stand for prolong periods of time and climb steps regularly.
Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

Benefits:

401(k)
401(k) matching
Health insurance For Full time Employees
Dining Discounts
Career Growth Opportunities

Schedule:

10 hour shift
12 hour shift
8 hour shift
Weekend availability

Landmark Hospitality is proud to be an Equal Opportunity Employer.

Front Desk

1 week ago

ULTRA STONE IMPEX PVT LTD Levittown, United States

Position Title: Front Desk & Warehouse Manager · Location: 3907 Nebraska, St Levittown, PA 19056 · Company: Ultra Stones LLC · Overview: · **Responsibilities**: · 1. Supervise and coordinate all activities within the warehouse, including receiving, storing, and shipping of produc ...
Front Desk

1 week ago

Willingboro Family Dental Willingboro, United States

**Job Title: Front Desk** · **Department: Operations** · **Reports to: Dental Practice Manager** · **FLSA Status: Non-Exempt** · **Company Overview** · ProSmile is the fastest growing dental organization on the East Coast and has the largest network of affiliated multi-specialty ...
Front Desk

6 days ago

Marriott International, Inc Plymouth Meeting, United States

**Additional Information** Weekly pay, Pay rate: 18.03 per hour, Open availability required including overnight · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard Philadelphia Plymouth Meeting, 651 Fountain Road, Plymouth Meeting, Penn ...
Front Desk

1 week ago

Genesis Global Group Princeton, United States

**Job Summary**: · The Peacock Inn is the only boutique hotel situated in the heart of downtown Princeton, New Jersey. This landmark is an attractive colonial-style mansion that has been transformed into a modern luxury 16-room hotel. As a proud member of the Ascend Hotel Collect ...
Front Desk Receptionist

1 week ago

NephrologyHypertension Specialists Doylestown, United States

Front Desk Receptionist: · Full Time - 8:45 - 4:45 · Well established Doylestown Practice · Very low staff turnover · Salary dependent on experience · Primary responsibilities include: Checking patients in and also checking out when needed, answering phones, scheduling appts, sca ...
Front Desk Agent

2 days ago

CL West Maple Shade, United States

**We are seeking a Front Desk Agent to join our Team with a starting Wage up to $15.00 per hourhas** · When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hote ...
Front Desk Coordinator

2 days ago

Columbus Property Management and Development Inc. a Member of Mission First Housing Group Philadelphia, United States

Front Desk Manager · **Duties**: · - Greet and welcome guests in a professional and friendly manner · - Answer phone calls, take messages, and direct calls to appropriate staff members · - Manage and maintain the front desk area, ensuring it is clean and organized · - Handle gues ...
Front Desk Receptionist

1 week ago

Dreams Lash Bar Bala-Cynwyd, United States

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support ...
Front Desk Receptionist

20 hours ago

ActiveCare Physical Therapy Far Hills, United States

Job Overview: · We are currently seeking a dedicated individual to fill the role of Front Desk and Physical Therapy Aide at our esteemed healthcare facility. This is an exciting opportunity to play a vital role in providing exceptional care and support to our patients. · As a Fro ...
Front Desk Associate

1 week ago

Made Acquisitions Inc New Brunswick, United States

**Benefits**: · - Bonus based on performance · - Flexible schedule · - Opportunity for advancement · - Training & development · Key Responsibilities: · - Greet guests with a warm and welcoming demeanor as they arrive at the front desk. · - Check-in guests using our user-friendly ...
Front Desk Receptionist

1 week ago

Doc Bresler's Cavity Busters Philadelphia, United States

Doc Bresler's Cavity Busters is looking for an experienced Front Desk Receptionist to work in our SOUTH PHILADELPHIA location. This is an immediate, full-time position. You must be able to work ONE SATURDAY per month. · **DUTIES & RESPONSIBILITIES FOR FRONT DESK RECEPTIONIST** · ...
Front Desk Receptionist

2 days ago

Posternock Apell, P.C. Moorestown, United States Full time

**Compensation**: · $17 - $20 an hour · **Responsibilities**: · - Arrange appointments for employees and keep the calendar up-to-date · - Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information ...
Front Desk Representative

1 week ago

Legacy Youth Tennis and Education Philadelphia, United States

Legacy is seeking to hire a part-time Front Desk Representative to work a primarily weekday hours with occasional weekend hours. **Shifts available are 3:00 pm to 10:30 pm.** · The Front Desk Representative works with a team to provide courteous and efficient customer service in ...
Front Desk Coordinator

20 hours ago

Epiq Systems, Inc. Philadelphia, United States

It's fun to work at a company where people truly believe in what they are doing · **Job Description**: · Provide receptionist services for clients at their site. · Essential Job Responsibilities · - Work closely with the client's staff to assist with front office · - Answer incom ...
Front Desk Agent

1 week ago

Stratton Amenities Philadelphia, United States

Stratton Amenities offers a full-service concierge solution providing luxury, hotel-style front desk and concierge services for upscale high rise apartments. Our mission is to create the most hospitable experience for our associates, residents and clients. · **Position Requiremen ...
Front Desk Receptionist

1 minute ago

Lords and Ladies Salon and Medical Spa Perkiomenville, United States

**Lords and Ladies Salon and Medical Spa** is a leading, nationally recognized provider of a broad range of services to commercial and industrial properties. Our properties include office buildings, medical facilities, and senior living properties. · We are seeking a Front Desk R ...
Front Desk Agent

1 week ago

Super 8 - Mount Laurel Mount Laurel, United States

The Front Desk Agent Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. · **Responsibilities** · - Willingness to acc ...
Front Desk Concierge

6 days ago

Stratton Amenities Philadelphia, United States

Stratton Amenities offers a full-service concierge solution providing luxury, hotel-style front desk and concierge services for upscale high rise apartments. Our mission is to create the most hospitable experience for our associates, residents and clients. · **Position Requiremen ...
Front Desk Agent

1 week ago

Canopy by Hilton Philadelphia Center City Philadelphia, United States

Property Description: · Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and ch ...
Front Desk Lead

1 week ago

Sheraton Philadelphia Downtown Philadelphia, United States

Job Summary: · Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Servi ...