Front Desk - Princeton, United States - Genesis Global Group

Genesis Global Group

Verified Company

Princeton, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary:

The Peacock Inn is the only boutique hotel situated in the heart of downtown Princeton, New Jersey. This landmark is an attractive colonial-style mansion that has been transformed into a modern luxury 16-room hotel.

As a proud member of the Ascend Hotel Collection and Genesis Hospitality, The Peacock Inn embodies the commitment to service excellence.

We are here to provide personalized service from the moment you walk through the door, and make your experience at The Peacock Inn both enjoyable & memorable

Essential Functions:

Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests' needs
Make reservations or appointments for guests who want to avail themselves of local entertainment or services
Answer guest calls and record details of each conversation for future followup
Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues
Maintain constant communication with guests in advance of weddings, corporate retreats and other inhouse events to ensure we're prepared for them
Report any accidents or injuries to senior management staff immediately
Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager.

Physical Demands:
Physical, Mental and Workplace Environment Conditions

The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear
The employee is frequently required to stand and walk
Specific vision abilities required by this job include: close vision, distance vision, color vision & focus

Working Conditions:
Workplace Environment Conditions