-
Senior BI Analyst
Found in: Zoho Direct Apply - 3 days ago
Symbiotic Services Dallas, United States· OVERVIEW: · We are hiring a Senior Analyst for our Business Intelligence (BI) team. As a member of that team, you will be exposed to all phases of the project lifecycle and will have the opportunity to help shape the future of Artisant Lane. Excellent advancement opportunities ...
-
Data and Billing Analyst
Found in: Zoho Direct Apply - 6 days ago
CareGuide Advocates Dallas, United StatesCareGuide believes everyone should have access to quality, affordable healthcare. With over 25 years of experience in the health benefits industry, our expertise and innovative tools allow us to provide unmatched advocacy and support to our members. · We are looking for a detail- ...
-
Data and Billing Analyst
Found in: Zoho Direct Apply - 6 days ago
CareGuide Advocates Dallas, United StatesCareGuide believes everyone should have access to quality, affordable healthcare. With over 25 years of experience in the health benefits industry, our expertise and innovative tools allow us to provide unmatched advocacy and support to our members. · We are looking for a detail- ...
-
Production Supervisor
Found in: Appcast US C2 - 4 days ago
NESC Staffing, LLC Dallas, United States2nd & 3rd Shift - 3:30pm 1:30am and another for 8:30pm 5:30 am. · POSITION: 3 rd Shift Production Supervisor · REPORTS TO: VP of Operations · JOB SUMMARY and KEY OBJECTIVES · Hands-on responsibility for overseeing manufacturing activities in an assigned area of the food pr ...
-
Pipeline Electrical Engineer
Found in: Pandologic US C2 - 3 days ago
Per Se Group N/A, United StatesSummary · Per Se Group is currently seeking an experienced Pipeline Electrical Engineer to help with modifications, design, and construction on terminal and pipeline facilities, while serving as the specialist to I&E scope of work. This is a remote opportunity with 25% travel for ...
-
Documentum Developer
Found in: Appcast US C2 - 6 days ago
Mastech Digital Dallas, United StatesMastech Digital Inc. is a (certified) Minority owned business certified by NMSDC. Public traded firm under MHH at NYSE, Established in 1986. Headquartered in Pittsburgh, PA our operations are spread across 11 Global Recruiting & Sales offices across US. · Role: Documentum Develo ...
-
Digital Marketing Manager
Found in: Appcast Linkedin GBL C2 - 6 days ago
Lucas James Talent Partners Dallas, United StatesDigital Marketing Manager · Located in Dallas, Five Star Global is looking for a motivated Digital Marketing Manager to join our Marketing team. The successful candidate will bring an outstanding track record of career success in the digital media/publishing industry. Our ideal c ...
-
Technical Support Expert- Appliances ECM Motor Product
Found in: Appcast US C2 - 4 days ago
Midea America Corp Dallas, United StatesAbout Midea · Midea is a leading Global Fortune 500 high technology company. Committed to bring innovation to life, Midea aims to develop solutions for our international customers that not only meet the requirements of the present, but also the challenges of tomorrow and the day ...
-
Compensation Analyst
Found in: Appcast US C2 - 2 days ago
American Fidelity Dallas, United StatesCome Join the American Fidelity Family - Family Owned since 1960 · We are hiring a dynamic Variable Compensation Program Lead. If you have a knack for financial analysis, experience in ICM/SPM best practicesand administration working directly with sales teams and a minimum of fiv ...
-
Digital Marketing Manager
Found in: Lensa US 4 C2 - 1 day ago
Lucasjamestalent Dallas, United StatesDigital Marketing Manager · Located in Dallas, Five Star Global is looking for a motivated Digital Marketing Manager to join our Marketing team. The successful candidate will bring an outstanding track record of career success in the digital media/publishing industry. Our ideal c ...
-
Purchasing Manager
Found in: Appcast US C2 - 4 days ago
Mark Cuban Cost Plus Drug Company, PBC Dallas, United StatesThe Purchasing department is often referred to as the "backbone" of the company, as several other key departments are dependent on those of Purchasing for their day-to-day operations. The primary function of the purchasing department is material procurement of chemicals, supplies ...
-
Digital Marketing Manager
Found in: Lensa US 4 C2 - 2 days ago
Lucas James Talent Partners Dallas, United StatesDigital Marketing Manager · Located in Dallas, Five Star Global is looking for a motivated Digital Marketing Manager to join our Marketing team. The successful candidate will bring an outstanding track record of career success in the digital media/publishing industry. Our ideal ...
-
Digital Marketing Manager
Found in: Lensa US 4 C2 - 10 hours ago
Lucas James Talent Partners Dallas, United StatesDigital Marketing Manager · Located in Dallas, Five Star Global is looking for a motivated Digital Marketing Manager to join our Marketing team. The successful candidate will bring an outstanding track record of career success in the digital media/publishing industry. Our ideal ...
-
SailPoint Engineer
Found in: Appcast US C2 - 4 days ago
Set Solutions, a Trace3 Company Dallas, United StatesSet Solutions is seeking a skilled SailPoint Engineer. Set Solutions, a Trace3 company, is supporting a client. This role is NOT with Trace3 but with a valued client. · Primary Duties: · Develop and maintain a comprehensive IAM program with robust policies and procedures to safeg ...
-
Litigation Associate
Found in: Appcast US C2 - 3 days ago
Taylor Anderson LLP Dallas, United StatesTaylor | Anderson LLP is a nationally recognized litigation defense firm seeking a Litigation Associate for an exciting opportunity to be part of its growing Dallas, Texas office. The ideal candidate must have a minimum of three to five years of litigation experience with complex ...
-
Associate, Client Service I
Found in: One Red Cent US eFC C2 - 6 days ago
BNY Mellon Dallas, United States Full timeOverview · Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, cu ...
-
General Manager
Found in: Appcast US C2 - 6 days ago
Roto-Rooter Plumbing and Drain Service Dallas, United StatesGeneral Manager · A well-established service company is seeking a General Manager to work within a market in their Central Region. You will spend time in all locations throughout the region, learning our business and motivating our sales & service teams. · Responsibilities: · Dri ...
-
Senior Java Software Engineer
Found in: Appcast Linkedin GBL C2 - 6 days ago
Synapsis Inc. Dallas, United StatesClient: Cigna · Location: Autin or Dallas (100% Onsite) · Length: 18 months · Must-Have: · Java Backend - Spring boot, Spring Batch, Microservices, REST, Java Versions 11/17, Patterns · Testing – Manual, Junit, Mockito · Experience – 8-10 years of IT experience is a must. · Goo ...
-
Production Supervisor
Found in: Appcast US C2 - 2 days ago
NESC Staffing Dallas, United StatesPOSITION: 3rd Shift Production Supervisor · REPORTS TO: VP of Operations · PERMANENT POSITION · JOB SUMMARY and KEY OBJECTIVES · Hands-on responsibility for overseeing manufacturing activities in an assigned area of the food production plant. · BENEFITS · Great paid time off bene ...
-
Enterprise Architect
Found in: Lensa US 4 C2 - 5 days ago
Buchanan Associates Dallas, United StatesJob Title: · Enterprise/Solution/Infrastructure Architect · Location: · Dallas, TX · Description: · We are seeking an Enterprise/Solution/Infrastructure Architect. This position is not eligible for International Relocation Program benefits. Essentially this environment is a ...
Five 9 Developer - Dallas, United States - YASH Technologies
Description
JD:
Roles and Responsibilities of a Five9 Developer:
1. Solution Design and Development: Work closely with stakeholders to understand business requirements and design custom solutions within the Five9 platform to meet those needs. This may include creating custom workflows, call flows, integrations with other systems, and developing custom applications using Five9's APIs.
2. Customization and Configuration: Customize and configure Five9's contact center software to align with the unique needs and processes of the organization. This may involve setting up IVR (Interactive Voice Response) systems, configuring routing rules, defining agent scripts, and configuring reporting and analytics.
3. Integration with Third-Party Systems: Integrate Five9's platform with other systems and applications used within the organization, such as CRM (Customer Relationship Management) systems like Salesforce, helpdesk software, or custom databases. Developers may utilize Five9's APIs and web services to facilitate these integrations.
4. Scripting and Automation: Develop scripts and automation within the Five9 platform to streamline processes, improve agent efficiency, and enhance the overall customer experience. This may involve scripting interactions, automating routine tasks, and implementing decision trees for call routing.
5. Testing and Quality Assurance: Conduct thorough testing of custom solutions, configurations, and integrations to ensure they meet functional requirements, performance standards, and security protocols. Developers are responsible for identifying and addressing any issues or bugs that arise during testing.
6. Documentation and Training: Create documentation, user guides, and training materials to support end-users, administrators, and other stakeholders in using and maintaining custom solutions within the Five9 platform. This includes providing training sessions and ongoing support as needed.
7. Stay Updated with Platform Enhancements: Stay informed about updates, new features, and best practices related to Five9's platform. Developers should continuously explore ways to leverage new capabilities and optimize existing solutions to drive maximum value for the organization.
8. Collaboration and Communication: Collaborate with cross-functional teams, including business analysts, project managers, system administrators, and end-users, to ensure successful delivery of solutions that meet business objectives. Effective communication and teamwork are essential for success in this role.