Jobs

    Assistant Customer Support - Any city, United States - Gainwell Technologies LLC

    Gainwell Technologies LLC
    Gainwell Technologies LLC Any city, United States

    3 days ago

    Default job background
    Full time
    Description
    Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards.

    You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

    Summary
    Your role in our mission

    Essential Job Functions

    • Answers telephones and responds to basic customer questions using established methods provided in training.
    Forwards call to appropriate personnel.

    • Records call on account history record with results of the inquiry; initiates required confirmation.
    • Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
    Basic Qualifications

    • High school diploma or G.
    E.D.

    • Zero or more years of customer service or other telephone experience
    • Experience working with organizational functions and personnel
    • Experience working with fax machines, computer software, and telephone technology
    • Experience working with and skilled in the use of help desk software
    Other Qualifications

    • Basic business and analytical problem solving skills
    • Basic communication skills
    • Ability to follow oral and written directions
    Work Environment

    • Office environment
    • May require shift work
    What we're looking for
    What you should expect in this role

    #LI-ONSITE

    #LI-NA1


    The pay range for this position is $25, $36,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

    Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development.

    All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance.

    We also have a variety of leadership and technical development academies to help build your skills and capabilities.


    We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone.

    Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

    Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace.

    We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
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