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    Prototype Build Support Engineer - San Antonio, United States - Avance Consulting

    Avance Consulting
    Avance Consulting San Antonio, United States

    6 days ago

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    Description

    Job Description

    Job Description

    Prototype Build Support Engineer

    Location : San Antonio, TX

    Responsibilities

    • Provide first line of defence with hands-on troubleshooting of system level issues that arise during prototype builds.
    • Coordinating with engineering, vehicle program teams, site facility teams and suppliers in keeping constant and consistent communication to provide support for prototype builds.
    • Contact design release engineers to provide issue resolution support.
    • Create pyxis of issues (include pictures, data, and significant details).
    • Maintain an Open Points List of issues identified on prototype vehicles build.
    • Provide regular updates to management of status of builds.
    • Ability to travel to various engineering locations to support build, retrofit, and engineering events.
    • Knowledge of service portal and ordering replacement parts.
    • Diagnostic fault analysis and execute service procedures.

    Minimum Requirements

    • Bachelor's degree in Engineering, Engineering Technology or Computer Science
    • At least 5 years of experience in product design/development and/or computer science experience

    Desired Skills

    • Aptitude for troubleshooting issues in an ambiguous environment.
    • Ability to identify root cause, contain, and permanently correct engineering issues.
    • EV and/or Diesel experience is highly preferred.
    • Strong communication skills in-person, on the phone, and by email.
    • Well-versed in commercial class 8 fleet trucks, trailers, and on-highway norms.
    • Knowledgeable of DoT requirements.
    • Proficient with Microsoft Word, Excel, and Outlook.
    • Familiar with Calibration tools like INCA and Canalyzer.
    • Familiar with performing software updates with service tools like Cummins InSIte, SDS, or other service tools.
    • Familiar with CAN based datalinks and communication protocols.
    • Flexible and adaptable in a rapidly changing environment.
    • Either have a Class A CDL or be willing to get one.
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