- Manage, prioritize and address routine store service requests
- Troubleshoot escalated service issues
- Collaborate with third-party vendors to maintain high service levels and adherence to contractual agreements
- Coordinate Store Closings
- Manage Monthly Preventative Maintenance Service Schedule
- Manage overflow projects contributing to the success of store openings, closures, and various special initiatives
- Manage field repair needs and provide support for setting up seasonal shops and offsite events
- Associate Degree or Trade School
- 1 year of experience in facilities and maintenance
- Skilled with Microsoft Office
- Able to lift 75 pounds
- Able to work in a non-climate-controlled environment
- Knowledge of building systems, maintenance procedures, and safety regulations
- Understanding of preventive maintenance principles and practices
- Bachelor's Degree
- 2 plus years of experience in facilities and maintenance
- Demonstrates meticulous adherence to established procedures and processes to ensure consistent, high-quality results
- Displays precision and attention to detail, consistently checking and double-checking work
- Works independently at a steady pace, minimizing reliance on others for completion
- Provides support and service to others in a professional and polite manner, fostering positive interactions
- Makes decisions based on factual examination of procedures and expertise in the field
- Communicates with factual precision, politeness, and specificity, emphasizing knowledgeable detail
- Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
- Corporate Office located St. Louis, MO
- Travel potential up to 10%
- Lifting above 75 pounds
- Work in a non-climate-controlled environment at times
- Rotating on call
- Timely resolution of service requests
- Contractor and Vendor management
- Consistent adherence to high standards of work quality and accuracy
- Effective communication and problem-solving
- Budget-conscious management of facilities-related expenses
- Effective scheduling and oversight of preventive maintenance activities
- Decision-making and judgment
- Stakeholder feedback
- Compliance with regulatory requirements and safety standards
- Successful management and execution of facility-related projects within established parameters
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Coordinator, Facilities - Saint Louis, United States - Build-A-Bear
Description
Job Description
Job DescriptionAt Build-A-Bear we believe in the power of imagination, creativity, and memorable experiences. Our mission is to add a little more heart to life by creating unique experiences, lasting connections, and beloved memories that create lasting emotional connections. We are a multi-channel, site-based experience and entertainment company, with diversified categories and consumer segments. We are seeking a strategic and inspirational Coordinator, Facilities to join our dynamic team.
The role of a Facilities Coordinator is multifaceted, blending operational and administrative functions to ensure the smooth running of Build-A-Bear's physical environments. This position serves as the backbone of efficient store operations, focusing on maintenance, safety, cost management, and service levels to create a functional and compliant environment conducive to productivity and comfort.
Responsibilities:
Required Qualifications:
Preferred Qualifications:
Behavioral Traits for Success:
Working Environment:
Your Performance Will Be Measured On:
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
