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    Workers' Compensation Matter Coordinator - Woodland Hills, United States - AmTrust Financial Services, Inc.

    AmTrust Financial Services, Inc.
    AmTrust Financial Services, Inc. Woodland Hills, United States

    1 week ago

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    Description
    Overview


    If you have a deep understanding of California Workers' Compensation law and are looking to join a dynamic team of professionals, we encourage you to apply for this position.

    As a Workers Compensation Matter Coordinator, you will play a critical role in ensuring the accuracy and efficiency of our matter management processes, supporting our commitment to delivering exceptional service to our clients.

    Responsibilities


    • Efficiently and accurately process new Workers Compensation matters, including capturing master and companion cases.
    • Ensure accurate capture of case details, including injury dates, body parts, involved parties and their associations, pending hearings, upcoming appearances, and medical appointments.
    • Demonstrate an understanding of diverse case handling and matter cycles as it relates to full referrals, limited assignments, reopened, and closed matters.
    • Maintain a deep understanding of California Workers Compensation board and regulations, and ensure compliance with all relevant laws and guidelines.
    • Work closely with Claims teams to confirm the accuracy of referrals and other case information.
    • Maintain data integrity throughout the matter lifecycle, including timely updates to case information and documentation.
    • Coordinate with Hearing Rep Unit to ensure Lien Hearings are covered to avoid penalties for non-appearance.
    • Responsible for mirroring data captured in EAMS to case management platform.
    • Serve as a point of contact for the business and technology teams, providing critical insights and feedback to support ongoing process improvements.
    • Collaborate with Support Staff, Attorneys, and Managing Counsel to meet department objectives in an in-house Staff Counsel environment.
    Qualifications


    • 10+ years of experience in a California Workers' Compensation Staff Counsel office, working with Managing Counsel, Attorneys, and Claims.
    • Proven ability to effectively manage multiple matters and support multiple attorneys.
    • Strong knowledge of California Workers Compensation operations.
    • Fundamental understanding of claims processes/operations.
    • Excellent communication skills, both written and verbal, with the ability to collaborate with cross-functional teams.
    • Detail-oriented and highly organized, with the ability to manage complex data and documentation.
    • Proficiency with relevant technology platforms and software, with the ability to adapt to new tools and systems as needed.
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