Workers' Compensation Matter Coordinator - Woodland Hills, United States - AmTrust Financial Services, Inc.

AmTrust Financial Services, Inc.
AmTrust Financial Services, Inc.
Verified Company
Woodland Hills, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:

Responsibilities:


  • Efficiently and accurately process new Workers Compensation matters, including capturing master and companion cases.
  • Ensure accurate capture of case details, including injury dates, body parts, involved parties and their associations, pending hearings, upcoming appearances, and medical appointments.
  • Demonstrate an understanding of diverse case handling and matter cycles as it relates to full referrals, limited assignments, reopened, and closed matters.
  • Maintain a deep understanding of California Workers Compensation board and regulations, and ensure compliance with all relevant laws and guidelines.
  • Work closely with Claims teams to confirm the accuracy of referrals and other case information.
  • Maintain data integrity throughout the matter lifecycle, including timely updates to case information and documentation.
  • Coordinate with Hearing Rep Unit to ensure Lien Hearings are covered to avoid penalties for nonappearance.
  • Responsible for mirroring data captured in EAMS to case management platform.
  • Serve as a point of contact for the business and technology teams, providing critical insights and feedback to support ongoing process improvements.
  • Collaborate with Support Staff, Attorneys, and Managing Counsel to meet department objectives in an inhouse Staff Counsel environment.

Qualifications:

  • 10+ years of experience in a California Workers' Compensation Staff Counsel office, working with Managing Counsel, Attorneys, and Claims.
  • Proven ability to effectively manage multiple matters and support multiple attorneys.
  • Strong knowledge of California Workers Compensation operations.
  • Fundamental understanding of claims processes/operations.
  • Excellent communication skills, both written and verbal, with the ability to collaborate with crossfunctional teams.
  • Detailoriented and highly organized, with the ability to manage complex data and documentation.
  • Proficiency with relevant technology platforms and software, with the ability to adapt to new tools and systems as needed.
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