Jobs
>
Customer Service Representative
>
Chicago

    Customer Service Representative - Chicago, United States - Promo Builder LLC

    Default job background
    Description

    Job Description

    Job Description

    Promo Builder LLC is looking for a customer service representative to join our team in our Chicago office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

    The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

    Responsibilities:

    • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
    • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
    • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
    • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

    Requirements:

    • 1-2 years proven experience in supporting client success
    • Excellent written and verbal communication skills
    • Ability to address complaints and issues with effective solutions and a positive attitude
    • Passion for delighting customers with above and beyond service
    • Excellent time-management and prioritization skills
    • Familiarity with CRM system

    *In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.

    Powered by JazzHR

    EHOkWqPlSv



  • Marriott International, Inc Chicago, United States

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Westin Chicago River North, 320 N Dearborn St, Chicago, Illinois, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de P ...


  • VCA Animal Hospitals Chicago, United States

    **VCA Chicago North Animal Hospital** seeks a Part-Time **Client Service Representative** to join our Front Desk Team · **Why We Need You** · As the face of **VCA Chicago North Animal Hospital**, the Client Service Representative sets the tone for the practice as we build and mai ...


  • Farmers Insurance Chicago, United States

    **IMMEDIATE OPENING** · Farmers Insurance agencies across the Greater Chicago Area are seeking Customer Service Representatives to join their growing teams If you want to be a part of a winning and competitive culture, then this may be the career for you · Customer Service Repres ...


  • Old National Bank Chicago, United States

    Overview: · Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and ...


  • Jim Tom - State Farm Agent Chicago, United States

    Customer Service Representative/Agent Team Member wanted for a State Farm Agency in Chicago. Insurance experience is preferred, but we'll train the right person with the right skill set. You must possess required Insurance Licenses or be able to obtain asap. · **BENEFITS**: · - B ...


  • State-Farm-Insurance Chicago, United States

    State Farm Insurance Agent Customer Service Representative/Agent Team Member wanted · **BENEFITS OFFERED**: · - Base comp (doe) · - Bonus opportunity based on performance · - Paid time off (personal time/holidays) · - Profit Sharing Plan · - Health prem allowance · - Monday-Frida ...


  • Circle K Chicago, United States

    Store : 2760 W Belmont Ave., Chicago, Illinois 60618 · **Availability - Shift/Days**: Flexible Availability · **Customer Service Representative** · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fu ...


  • Primecare Community Health Chicago, United States

    **38 Paid Days Off Each Year** · **Position Summary** · The Patient Services Representative acts as the first point of contact for patients when they enter the site and performs all clerical duties related to patients during both the check-in and the check-out process. The Patien ...


  • The Ivy Hotel Chicago, United States

    **SUMMARY**:The Guest Services Agent is responsible for providing quality guest services that include registration and check-out, hotel operations, bell and valet service. · The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in ...


  • STATE FARM INSURANCE Chicago, United States

    State Farm Insurance Agency seeks a bilingual spanish/english Customer Service / Sales Rep/Agent Team Member, for an in office position at a State Farm Agent's office located in on the north side of Chicago. · **Benefits offered**: · - Base comp plus bonus based on performance · ...


  • Kurt Mamon - State Farm Agent Chicago, United States

    **Position Overview**: · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through va ...


  • AVA Inc Chicago, United States

    Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers also, help with shipping of the product and receiving of ...


  • Keynote Business Solutions Chicago, United States

    Job Overview: · We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This role requires excellent communication skills, attenti ...


  • VitalSkin Dermatology Chicago, United States

    As a **Patient Service Representative**, at our Bucktown dermatology practice, you** **will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligib ...


  • Avient Chicago, United States

    Avient Corporation provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: · - Barrier technologies that preserve the shelf-life and quality of food, beverag ...


  • Rush University Chicago, United States

    **Location**:Chicago, IL · **Hospital**:RUSH University Medical Center · **Department**:University Pathologists Sub5 · **Work Type**:Full Time (Total FTE 1.0) · **Shift: Shift 1** · **Work Schedule**:8 Hr (8:00 AM - 4:30 PM) · Summary: · The Client Services Representative (CSR) i ...


  • Ann & Robert H. Lurie Children's Hospital of Chicago Chicago, United States

    Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of ...


  • Primecare Community Health Chicago, United States

    **38 Paid Days Off Each Year** · ** Must be a Dental Assistant ** · **Position Summary** · The Dental Services Representative acts as the first point of contact for patients when they enter the site and performs all clerical duties related to patients during both the check-in and ...


  • Siesta Key Property Management LLC Chicago, United States

    We are seeking a highly motivated and customer-centric individual to join our team as a Member Service Representative. In this role, you will have the opportunity to provide exceptional service and support to our valued members, ensuring their needs are met and exceeded. · **Resp ...


  • Planet Fitness Chicago, United States

    The **Member Services Representative **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. · **Benefits** · - ** FREE Black Card Membership**: · - ** Paid Time ...