Client Service Representative - Chicago, United States - VCA Animal Hospitals

VCA Animal Hospitals

Verified Company

Chicago, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

VCA Chicago North Animal Hospital seeks a Part-Time
Client Service Representative to join our Front Desk Team

Why We Need You

As the face of
VCA Chicago North Animal Hospital, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.

The Client Service Representative is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for followups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and nonmedical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.

Schedule:
Part-time opportunity, hours weekly with rotating Saturday shifts.

Address: 3631 N. Elston Ave, Chicago Il 60618

Our Hospital:

At VCA Chicago North Animal Hospital we help pets live long, healthy and happy lives. We provide the best care for your pets, and the best experience for you, the owner.

Located in the Avondale/Irving Park neighborhoods and serving surrounding communities, our veterinarians, technicians and pet-friendly support staff are trained to the highest standards.

Their thorough knowledge of the latest procedures and medications ensures that our patients receive the best in preventive and healing care.

Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

Explore Location

Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
**The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)