- Ensure that all service standards are in place to create a seamless experience for each and every guest.
- Provide oversight and direction to the team.
- Talent Acquisition - Collaborate with the appropriate teams to ensure we are sourcing, selecting, and hiring the best candidates.
- Training - Ensure that each team member receives and completes a proper training plan.
- Collaborate with fellow leaders and support departments on a regular basis.
- Restaurant Maintenance - Brand standards must be adhered to. Ensure that the facility is properly maintained reporting any repairs needed in a timely manner.
- Develop a team culture of inclusion and engagement.
- Work closely with the Executive Chef to ensure food quality is met. Ensure any menu changes are communicated to the team so that they can properly communicate with guests.
- Be Attentive.
- Abide by all Federal, State, and Local Labor Laws.
- Abide by all Health and Safety Regulations.
- Prioritize time, delegate, and follow up as needed to ensure that all tasks are completed in a timely fashion.
- Must be solutions orientated to resolve any issues that may arise.
- Needs to stay on top of industry and market trends to remain competitive.
- Proactively Interact with guests; Build Loyalty and face/name recognition.
- Previous fine dining management experience.
- A Bachelors Degree in Hospitality in combination of relavant work experience is desirable.
- Adhere to all service standards.
- Must be courteous and professional.
- Provide a warm and welcoming atmosphere while being attentive, detailed, and friendly.
- Operate with poise and professionalism.
- Understand the market and industry trends.
- Maintain cleanliness of the restaurant.
- Must understand how to use basic computer applications and POS systems.
- Maintain a good rapport with vendors to ensure quality and consistency.
- Instill a culture of excellence within the team.
- Strong business and financial acumen.
- Sound decision making capability.
- Must be able to work a flexible schedule to include nights, weekends, and Holidays.
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General Manager - Miami, United States - Zuma - Miami
Description
Job Description
Job DescriptionZuma is expanding into new markets Expansion = New Opportunities
JOB SUMMARY:
The General Manager is responsible for leading the daily operations of the venue. They will ensure that service standards are not just followed but are exceeded, oversee employee development, and help manage inventory and costs. They will ensure that all Company and Brand standards are being met. The ideal candidate will have a minimum of 5 years of experience working in fine dining in a managerial capacity. As a taskforce GM, this individual may be sent to work in different locations as needed and will help with new openings.
ESSENTIAL JOB FUNCTIONS:
Qualifications: