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IT Support Specialist - Stanford, United States - Centrilliontech
1 day ago
Description
**IT Support Specialist**
at Centrillion Palo Alto **Centrillion** is seeking an **IT Support Specialist** to join the **Information Technology** group. **Centrillion** is creating transformative genomic technologies leveraging engineering and biochemistry breakthroughs to accelerate discovery and reveal the real genome that has thus far been obscured by its complexity and the limitations of existing technologies. We are building a new generation of genomics solutions that will reveal the complete genome and make more accurate and useful genomic information available to researchers, physicians, and consumers. **Centrillion** is backed by venture capital and strategic investors and its headquarter is located at Palo Alto, CA, the innovation center of Silicon Valley and close to Stanford University.
**Responsibilities:**
Set-up, configure, upgrade, and maintain laptops, and desktops
Experience with Active Directory - creating new accounts, resetting passwords and other basic maintenance tasks
Basic understanding of networking (IP addressing, DHCP, DNS and basic network troubleshooting)
Assist in administering firewalls, routers, and smart switches
Application support, including general account creation, password resets, installation, and general troubleshooting
Manage telecommunication service and support mobile and desktop telecommunication devices
Proactively monitor, analyze, and troubleshoot issues
Manage VPN Services
Train users in use of equipment and solve user problems
Enforce computer and network use policy
**Requirements:**
2+ years of experience providing IT support to a cross functional organization
Advanced knowledge of Windows, Linux, networking, and computer network security
Reliable, punctual, and able to work outside of "normal working hours" as needed
Excellent written and oral communication skills
Bachelors degree preferred.
*Fresh graduates are encouraged to apply. Bachelors degree an advantage; additional qualification as personal assistant would be considered an advantage.*
***Full-time or part-time both options are available.***
Location (City) * **U.S. Equal Opportunity Employment Information (Completion is voluntary)**
Individuals seeking employment at Centrillion are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
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Deaf or hard of hearing
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Nervous system condition for example, migraine headaches, Parkinsons disease, or Multiple sclerosis (MS)
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