- Provide technical assistance with computer hardware and software in varying environments
- Resolve issues for clients via phone, in person, or remote support
- Recommend hardware and software improvements
- Document and track customer issues and resolutions within a service tracking application
- Participate in projects and system enhancements
- Assist Network/Server team with on-site tasks
- On-site support with requirement to follow COVID-19 safety protocols
- Previous experience in IT, minimum 3-5 years working with users with a strong focus on customer support
- Means to travel between client sites around the San Francisco Bay Area
- Familiarity with Microsoft 365 and Azure services
- Basic networking knowledge including TCP/IP and data protocols
- Ability to prioritize and multitask
- Deadline and detail-oriented
- Strong troubleshooting and critical thinking skills
- Good communication and writing skills
- Positive and professional demeanor
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Customer Support Specialist
15 hours ago
Freightek LLC San Francisco, United StatesTristique tellus feugiat sagittis mattis ut ipsum amet enim gravida lectus accumsan scelerisque lectus at anon nibh rutrum at eget sed. · Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sagittis, ut nec morbi sagittis turpis mauris, pulvinar in. Vulputate ut mauris non a ...
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Sales Support Specialist
1 week ago
Nevro Corp. Redwood City, United StatesAbout Nevro: · Nevro (NYSE: NVRO) is a global medical device company headquartered in Redwood City, California. The company is focused on delivering comprehensive, life-changing solutions that continue to set the standard for enduring patient outcomes in chronic pain treatment. · ...
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IT Support Specialist
1 week ago
Infinity Ventures Atherton, United StatesAbout the Company · With a true passion for providing excellent IT services, we have been successfully implementing complex IT projects for our clients for over 20 years. Whether it's IT infrastructure, cloud services, or managed services, we are strategic and digitalization part ...
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IT Support Specialist
6 days ago
Penn State University University Park, United States**JOB DESCRIPTION AND POSITION REQUIREMENTS**: · **Level: Support** · **Shift: 3rd Shift (Monday - Friday 11PM - 7:30AM, Eastern Standard Time)** · **Salary: $42,000 - $46,000** · **Application Requirements: To be considered applicants must submit both resume and cover letter at ...
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Peer Support/crisis Specialist
11 hours ago
Xelerate San Carlos, United StatesLocation: 1692 El Camino Real, San Carlos, CA 94070 · Shifts: · - 7:00 AM to 3:30 PM, 3:00 PM to 11:30 PM, or 11:00 PM to 7:30 AM · - Full-time Sunday through Thursday OR Tuesday through Saturday · - Part-time Friday through Saturday OR Sunday through Monday · Pay: $19.80/hr to $ ...
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School Support Specialist
3 days ago
BrightBee LLC East Palo Alto, United States**About Us**: · BrightBee is an educational technology startup revolutionizing how K-12 schools engage with paraprofessionals and classified staff. Our mission is to create a future where schools thrive, and workers have the support they need to prosper and grow. If you have expe ...
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Sales support specialist
1 week ago
Quantum Ventures University Park, United StatesWe - the WWK Insurance Group - are one of the most traditional and innovative companies in the German insurance industry. We are a financially strong and growing, independent and modern financial service provider, which is one of the market leaders in the field of unit-linked lif ...
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Lab Support Specialist
6 days ago
Flagship Facility Services LLC San Mateo, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · - We're committed to bringing passion and customer focus to the business._ · $24.73 per hour $24.73 per hour · **Job Summary**: · Interested in a career in the Biotech/Pharma/Life Sciences Industry? ...
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IT Support Specialist
1 week ago
Liftoff Inc Redwood City, United States**IT Support Specialist** · at Liftoff+Vungle Redwood City At Liftoff+Vungle, were helping mobile businesses scale and succeed via our sophisticated technology that enables them to find their most engaged users. We are a trusted guide for growth and engagement, transforming how ...
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Support Specialist
1 week ago
Velocity Enterprises Los Gatos, United StatesLos Gatos, starting immediately For our team in "Technology and Support", we are looking for a support specialist (m/f/d) for technical customer support of our Lexware products at our location in Los Gatos (with remote option). WHAT YOU CAN EXPECT: You will solve challenging tech ...
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Technical Support Specialist
4 days ago
AVER INFORMATION INC Fremont, United States**About AVer Information** · **Position Overview** · AVer is seeking an Audio/Video Technical Support Specialist in a Call Center environment that will be responsible for building and managing the people, process, infrastructure, and environment necessary to support a world-class ...
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Customer Support Specialist
1 week ago
Nidek Inc San Jose, United States**GENERAL ** · We are looking for a skilled Customer Support Specialist to join our customer service team. As a Customer Support Specialist, your expertise in customer service and order processing will be instrumental in delivering exceptional service and driving customer satisfa ...
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Product Support Specialist
3 days ago
PROLIM Corporation Sunnyvale, United StatesNOTES: · - Consumer Electronics experience is required (mandatory). · Provide inputs to Customer Support's technical training, agent knowledge base, help center articles and videos, and known issues creation during new product launches and sustaining. · - Own technical support es ...
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Client Support Specialist
1 week ago
Service Champions Heating & Air Conditioning Pleasanton, United StatesOverview: · Service Champions is currently seeking a Client Support Specialist to join our Call Center Team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our call center agents receive high volume in ...
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Instructional Support Specialist
1 week ago
Oakland Unified School District Oakland, United States**_Ref: PCN2898_** · *** · **This position is 0.8 FTE.** · *** · *** · *** · **TITLE**: · *** · **Instructional Support Specialist, Special Education** · *** · **REPORTS TO**: · *** · **Assigned Supervisor** · *** · *** · **DEPARTMENT**: · *** · **As Assigned** · *** · **CLASSIFI ...
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Accounting Support Specialist
5 days ago
Milpitas Christian School San Jose, United States***: · The Accounting Support Specialist, under the direction of the Accountant, will be responsible for providing support to the Business Office. Their responsibilities include, but are not limited to, accounts receivable, financial recordkeeping and reporting, balancing, and sp ...
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IT Support Specialist
2 hours ago
Financial Services IT Menlo Park, United StatesDo you enjoy working with a variety of people and technologies each day? · Do you excel at providing technology solutions to smart, driven individuals? · Would you like to work at a leading Private Equity firm? · If you answered yes to these questions then we have an exciting ...
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IT Support Specialist
1 week ago
Andreessen Horowitz Menlo Park, United States**IT Support Specialist** · at a16z Menlo Park, California, United States ****IT Support Specialist**** · Founded in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (known as "a16z") is a venture capital firm in Silicon Valley, California, that backs bold entrepre ...
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Office Support Specialist
1 week ago
Granite River Labs Inc Santa Clara, United StatesHeadquartered in Silicon Valley with almost 400 staff in 9 countries, GRL is the world leader in test services and automated test solutions for digital connectivity and charging technologies. We help engineers solve the toughest design and validation challenges. Since 2010, we ha ...
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Peer Support Specialist
1 week ago
Caminar Redwood City, United States· Position Title: Peer Support Specialist · Program/Dept: FSP/REACH/AOT/New Ventures · Reports to: Program Director · Classification: Regular, Part-Time, Non-Exempt · Compensation: $19.35/Hour (Non-Benefitted) · Agency Description: Founded in San Mateo, California, in 1964, ...
IT Support Specialist - Redwood City, United States - GLH Technology
Description
Job Description
Job DescriptionWe are seeking a IT Support Specialist to join our team You will handle a variety of projects to support and improve the organization's network systems.
Responsibilities:
Qualifications: