Field Support Specialist - Albany, United States - Maxim Health Systems

Maxim Health Systems Albany, United States

1 week ago

Description

**Field Support Specialist**

Albany, NY, 12205

Operations, FieldOffice

Full Time

****

**Position Description:** The Field Support Specialist I, in collaboration with the Field Support Specialist II, is responsible for providing the highest level of professionalism and customer service to team members, caregivers and other customers through daily interactions. The Field Support Specialist I provides our clients and customers with a positive first impression of the companys core values and competencies.

**Essential Duties and Responsibilities:**

Maintains confidentiality of client, patient, caregiver, and team member information and records

Meets and maintains HIPAA regulations in regards to Protected Health Information

In collaboration with the Field Support Specialist II:

+ Assists candidates through the application, hiring, and onboarding process

+ Assists with the billing, payroll, and medical records process

Demonstrates positive professional interactions with all candidates, caregivers, team members, clients and customers

Greets and provides excellent customer service to all visitors. Manages the front desk console and provides clients and customers with a positive first impression.

Assists with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimiles

Performs other duties as assigned

**Minimum Requirements:**

High school diploma or equivalent degree required

Minimum one year of administrative work experience, to include typing skills

Meets all federal, state, and local requirements

Proficiency with computers, including Microsoft Office

Excellent verbal and written communication skills

Ability to work independently and multitask effectively while maintaining attention to detail

**Compliance & Ethics Expectations:**

Participates and successfully completes the companys compliance program requirements and adheres to the Code of Conduct, Company policies, and applicable federal and state requirements

Sets an example for other employees regarding how the Companys Code of Conduct and Compliance Program is applied and observed every day when dealing with customers, business operations, or other team members

Reports potential violations of company policy, Code of Conduct, and/or applicable laws and regulations to the company hotline, through the chain of command, to the Compliance and Ethics Department, or through other channels made available by the company for reporting potential violations

Promotes an environment in which other employees are encouraged to report potential violations

As appropriate, provides input and suggestions regarding areas in which policies, procedures, workflows, and/or controls can be improved to enhance compliance

#Homecare **Benefits** At Maxim Healthcare Group, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

Competitive pay & weekly paychecks

Health, dental, vision, and life insurance

401(k) savings plan

Awards and recognition programs

*Benefit eligibility is dependent on employment status.

**CO Specific Benefits: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Life and Accidental Death & Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, Transportation Benefits, CommonBond, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays

**About Maxim Healthcare Group** Maxim Healthcare Group has been making a difference in the lives of our patients, caregivers, and employees for more than 30 years. Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions. Maxims commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed.

Maxim Healthcare Group is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Share: Linkedin Facebook Twitter **What to Expect**

Our checklist will walk you through updates in your applicant experience.

Submit an Inquiry

Submission Review

Follow-Up by Recruiter

Maxim Healthcare is an Affirmative Action/Equal Opportunity Employer. Please to view our EEO and AAP policy.

Technical Support Specialist

3 days ago

Zurich Insurance Group Albany, United States

Buscamos un/a Technical Support Specialist para integrarse en el equipo de Tecnologa. Tu objetivo ser dar soporte a los desarrolladores en el Ciclo de Vida de las aplicaciones en los entornos previos de Zurich y cumpliendo los procesos establecidos. · Tu da a da consistir en: · ...
Client Support Specialist

1 week ago

Hixny Albany, United States

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your technical skills and interpersonal abilities are put to the test? If so, we have an exciting opportunity for you · **Position**: Client Support Specialist · **Loc ...
Mobile Support Specialist

1 week ago

Software People Albany, United States

**Direct Client - Backfill position.** · **Phone/Skype Hire. Onsite from day 1** · **Location: Albany, NY** · **Duration: 12+ months** · **Responsibilities** · Regularly maintain IT equipment including, but not limited to, digital displays, mobile devices (iPads, iPhones), clinic ...
Computer Support Specialist

1 week ago

Pat N Sally Inc Albany, United States

Accurately document all issues and requests during the initial call · - Analyze user issues and questions. Leverage system knowledge and use knowledge base resources to pinpoint resolution and answers for users. · - Establish and maintain a working knowledge of the Client's navig ...
Technical Support Specialist

1 day ago

BuzzClan Private Limited Albany, United States

**Position Title: Computer Operator** · **Location: Albany NY 12232** · **Duration: 24 Months** · **Work Schedule: Mon-Fri 8:00am-4:00pm** · Responsibilities for this position include, but are not limited to: · Analyze and review incoming traffic count data for completeness and a ...
Production Support Specialist

1 week ago

The Mailworks Menands, United States

The Mailworks is a woman owned family business specializing in the creation and distribution of direct mail campaigns for a nation-wide customer base. The Mailworks operates 24 hours a day, usually 6 days a week. The team of 90+ employees range from executives, marketing speciali ...
Patient Support Specialist

2 days ago

Community Care Physicians Slingerlands, United States

· Family Practice Slingerlands is hiring a full-time Patient Support Specialist to join their team · This is a 40 hour work week. Monday - Thursday 7:30am - 4:00pm, Friday 6:30am - 3:00pm. · **Responsibilities**: · Greeting and checking in patients when they arrive to the office ...
Desktop Support Specialist

1 day ago

PROLIM GLOBAL CORPORATION Rensselaer, United States

**Job Title: Desktop Support Specialist** · **Job Duration: 6 Months** · **Job Location: Rensselaer, NY / Tempoline, NY** · **Client : Direct ( Phrama Industry )** · - Applies professional-level technical skill and judgment to provide non-routine technical support for computer/da ...
Technical Support Specialist

1 day ago

DONIA LLC Latham, United States Full time

.**Summary**:We are seeking a Technical Support Specialistto assist in the Help Desk · **Job Title**:Technical Support Specialist (Full-Time)** · **Location: Latham, NY 12110** · **Target Work Schedule: Monday to Friday 40Hrs** · **Target Duration/End Date: October 2024** · **Des ...
Office Support Specialist

1 week ago

Berkshire Community Action Coun Pittsfield, United States

**TITLE**: Office Support Specialist · **PROGRAM**: Energy Conservation · **SUPERVISOR**: Weatherization Director · **WORKSITE**: Main Office East St., Pittsfield · **CLASSIFICATION**: Full Time, Non-Exempt · **GRADE**: Grade 2 · **UPDATED**: 4/10/2024 · **GENERAL SUMMARY**: · Pr ...
Recovery Support Specialist

1 week ago

Collaborative Solutions Corporation Williamstown, United States

**Our mission is to create caring communities where people seeking mental health find hope, compassion, and excellent clinical care.** · **Pay Range**:$38, $46,000.00 per year · - All Night positions are eligible for Shift Differential in addition to their base pay. · - Full Time ...
Program Support Specialist

1 week ago

Raytheon Pittsfield, United States

**Date Posted**: · **Country**: · United States of America · **Location**: · MA914: Pittsfield, MA 540 Merrill Road, Pittsfield, MA, 01201 USA · **Position Role Type**: · Onsite · At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to he ...
Admissions Support Specialist

1 week ago

Excelsior College Albany, United States

** Admissions Support Specialist** · **Job Category****:** Program Support **Requisition Number****:** ADMIS002027 Showing 1 location **Job Details** · **Description** · The Admissions Support Specialist is a student service position that serves the needs of new applicants. Th ...
Technical Support Specialist

1 week ago

CHA Consulting, Inc. Albany, United States

WHY CHA? · Finding a better way. · At CHA, we believe in the power of clean water, resilient energy, safer roads, and structures that harmoniously blend with their surroundings. We create solutions. We help people. We improve our world. · At CHA, we embed ourselves in our communi ...
Technical Support Specialist

2 days ago

Clough Harbour & Associates LLP Albany, United States

Technical Support Specialist Location US-NY-Albany Job ID 6563 # Positions 1 Category Information Technology WHY CHA? Finding a better way. At CHA, we believe in the power of clean water, resilient energy, safer roads, and structures that harmoniousl Technical Support, Support Sp ...
Technical Support Specialist

3 days ago

CHA Consulting, Inc. Albany, United States

WHY CHA?: · Finding a better way. · At CHA, we believe in the power of clean water, resilient energy, safer roads, and structures that harmoniously blend with their surroundings. We create solutions. We help people. We improve our world. · At CHA, we embed ourselves in our com ...
Computer Support Specialist

2 weeks ago

Rose International Albany, United States

Date Posted: 04/17/2024 · Hiring Organization: Rose International · Position Number: 462484 · Job Title: Computer Support Specialist · Job Location: Albany, NY, USA, 12232 · Work Model: Hybrid · Shift: Monday - Friday 8 am - 4 pm · Employment Type: Temporary · Estimated D ...
Computer Support Specialist

6 days ago

InGenesis Albany, United States

InGenesis is currently seeking Computer Support Specialists to work with our client in Albany, NY. In this role, you will be working in the NYS Department of Health's Center for Data Architecture, Intelligence & Support. Apply today and we'll reach out to answer any questions you ...
Imaging Support Specialist

6 hours ago

Berkshire Health Systems Pittsfield, United States

**DEFINITION/PRIMARY FUNCTION** · - Prepares all PACS images to include pulling prior reports and comparison of films if needed. Print cd's requested by patients, physicians, other healthcare facilities and lawyers. Answers phones and performs duties to include the Call Center as ...
Computer Support Specialists

3 days ago

Fusco Personnel, Inc. Albany, United States

Job Description · Job DescriptionCOMPUTER SUPPORT SPECIALISTS – Albany, NYFusco Personnel is recruiting for contract Computer Support Specialists to join one of our clients located in Albany, NY. This is a full-time, long-term contract opportunity QUALIFICATIONS:Provide technica ...