Office Support Specialist - Pittsfield, United States - Berkshire Community Action Coun
Berkshire Community Action Coun
Pittsfield, United States
Verified Company
1 week ago
Description
TITLE:
Office Support Specialist
PROGRAM:
Energy Conservation
SUPERVISOR:
Weatherization Director
WORKSITE:
Main Office East St., Pittsfield
CLASSIFICATION:
Full Time, Non-Exempt
GRADE:
Grade 2
UPDATED: 4/10/2024
GENERAL SUMMARY:
Provide administrative support to BCAC's energy conservation program. Provide information and assistance to clients interested in or currently receiving energy services.
RESPONSIBILITIES:
- Scheduling appointments for field staff, including calling eligible clients and explaining available program services
- Screening clients for program eligibility into heating and weatherization services
- Entering data into Salesforce and various funder data systems
- Filing/faxing/copying/mailing
- Preparing correspondence and bulk mailings
- Assisting with funder invoicing and reporting
ESSENTIAL FUNCTIONS:
- Occasionally able to lift up to 40 lbs.
- Occasional climbing, standing, bending, reaching above and below shoulder height, bending and twisting, grasping with one or both hands
- Frequent phone and oral communication, public contact, working with others, must be able to comprehend and follow instructions
- Continuous sedentary work, typing data entry, computer, repetitive movement of hands, arms. Hearing and vision are needed.
QUALIFICATIONS:
- Associates degree with minimum 2 years office experience or high school/GED diploma with a minimum 5 years office experience
- Computer experience with Microsoft Office and Internet use
- Excellent English communication skills, written and verbal bilingual a plus
- Ability to multitask in a busy office environment
- Knowledge of home building/remodeling terminology a plus
The following definition applies:
a job function is essential if removal of that function would fundamentally change the job.
Pay:
$ $22.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location:
In person