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    Account Manager - Chicago, United States - AmericanEagle

    AmericanEagle
    AmericanEagle Chicago, United States

    1 day ago

    Default job background
    Description

    is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices.

    Our focus is on helping customers grow and achieve success in the digital space.

    We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more.

    The company was recently named by Built in Chicago as one of the best places to work and to 's list of 5000 fastest-growing private companies for the past eight years.

    We're looking for talented Account Managers to join our client services team. We need team players who will help out wherever necessary in order to provide value to our customers.


    Responsibilities:
    Acts as the primary liaison between and the client
    Documents all aspects of client's account through the use of all available tools
    Ensures the successful completion, quality and/or resolution of all client requests
    Provides a high-level of service while always keeping the client's and 's business goals in mind
    Collaborates with other key players in an effort to develop an overall account strategy while strengthening the client relationship
    Able to effectively work with the Client Services director, technical manager, developers, and all other relevant resources in an effort to accurately and efficiently complete all client requests
    Manages all client requests in a timely manner through strategic planning and confirmation of request details, estimates, functional and technical specifications, timelines and written status reports throughout the development process


    Requirements:
    Bachelor's degree
    Previous experience with website administration or in the IT industry is preferred
    Previous experience dealing directly with clients in a customer relations environment
    Communication, teamwork, passion, pride, adaptability, proactivity, ownership, organization, resourcefulness and positivity are key to being a successful account manager

    provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. We offer a generous compensation and benefits package.


    Code:
    #J-18808-Ljbffr
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