Gabrielle Arndt

2021-Present

Editorial support Consultant

Ezra Arndt Writes, Chicago, IL

• Founded and ran a small business (2021-present)
• Established an international network for independent creatives to develop several projects.
• Managed these projects to deliver published books on time and on budget.
• Scheduled project meetings using Google Meet, Skype and Zoom, diary management and deadline implementation.
• Secured full funding for a non-profit anthology, My Say in the Matter (2023), as the primary administrator of the Kickstarter project. 
• Met tight and challenging deadlines consistently for formatting manuscripts (novels, novellas, short stories), resulting in positive feedback and repeat clients – see references. 
• Protected confidential information including client lists and client contact information; managed multiple email accounts to ensure smooth completion of parallel projects. 
• Tracked project finances using Excel and Google Sheets, handled royalty payments for contributors, and distributed charity payments for My Say in the Matter.

Sept 2019-Nov 2021

Library Clerk

New Carlisle Olive Township Public Library, New Carlisle, IN

• Front desk role: created a positive, inclusive and welcoming impression of the facilities by greeting patrons, and maintaining a clean, friendly, and professional environment for patrons, colleagues and supervisors. 
• Managed multiple patron accounts, handled orders, requests, returns and check outs. 
• Worked on US Copyright project and other report-based tasks for management.
• Entered confidential and anonymized data, analyzed survey responses to help inform the library’s policies, and took COVID-19 vaccination bookings.
• Ensured swift resolution to issues and patron requests. 
• Increased patron engagement with products and services by collaborating with colleagues on eye-catching displays to catch patrons’ interests. 
• Increased community engagement by helping to deliver outreach projects like ‘Home Bound’ with my team, supporting vulnerable and marginalized community members while boosting the library’s profile and reputation. 
• Performed opening and closing procedures; regularly moved library stock and transferred loads up to 50lbs to different areas of the facility.

May-Sept 2019

Store assistant

Dollar General, New Carlisle, IN

• Store clerk and assistant role, including cashier duties;
• Greeting customers, ensuring they got everything they needed, recommending products, building rapport to keep and encourage regular use of the store;
• Cash handling and store cleanliness responsibilities
• Stood, lifted, and performed physical activity throughout the shift.

Jul 2017-May 2019

Kitchen and Service Assistant

Miller’s Merry Manor, New Carlisle, IN

• 3 years of experience in a Retirement Home context, going above and beyond my job role to liaise with medical staff and administrative team during service hours for the benefit of the residents
• Familiarity with some medical terminology and nursing home onboarding procedures for staff and residents
• Dietary hygiene duties, refreshment serving, meal serving
• Took on additional administrative duties including maintaining essential dietary records.