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    Vice President, Service Delivery - Tampa, FL, United States - Avalon Administrative Services, LLC dba Avalon Healthcare Solutions

    Avalon Administrative Services, LLC dba Avalon Healthcare Solutions
    Avalon Administrative Services, LLC dba Avalon Healthcare Solutions Tampa, FL, United States

    1 week ago

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    Description

    Avalon Healthcare Solutions, headquartered in Tampa, Florida, is the world's first and only Lab Insights company, bringing together our proven Lab Benefit Management solutions, lab science expertise, digitized lab values, and proprietary analytics to help healthcare insurers proactively inform appropriate care, reduce costs, and improve clinical outcomes.

    Avalon is pioneering a new era of value-driven care with its Lab Insights Platform that captures, digitizes, and analyzes lab results in real time to provide actionable insights for earlier disease detection, ensuring appropriate treatment protocols, and driving down overall cost.

    Inappropriate testing or missing a key screening can lead to complications and expense arising from unwarranted care, or not obtaining proper care when needed, leading to increased health risks and costs.

    Avalon helps ensure delivery of the right test, at the right time, and in the right setting.

    Avalon is a portfolio company of Francisco Partners, a global private equity firm that specializes in investments in technology and technology-enabled service companies.

    Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve.

    Avalon Healthcare Solutions is proud to be an equal opportunity employer including disability/veteran.

    We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

    About the Vice President,

    Account Management Position:

    The Vice President, Account Management is responsible for overall client satisfaction, retention, and growth within an assigned book of business.

    This role is accountable for developing and cultivating long-term relationships with key client stakeholders and executive leaders, while monitoring program service delivery for clients and working cross-functionally within Avalon.

    The Vice President, Account Management is responsible for driving contract renewals, service expansion, and executing on strategic growth opportunities within the current clients.

    This role reports to the Executive Vice President, Account Management.

    This position is eligible for remote work, but quarterly travel to the corporate office in Tampa, Florida may be required.

    Vice President, Account Management - Essential Functions and Responsibilities:

    • Build strong partnerships and rapport with all levels of the clients' organization; Develop and lead the execution of cross-functional client strategic plans, including the development of effective value propositions to increase volume and profitability from Avalon network providers
    • Work collaboratively with clients and internal partners to translate requests into actionable strategies and tactics to improve performance and deliver value
    • Manage client contracts, facilitate deliverables, and drive initiatives
    • Understands complex client financial arrangements and strategies
    • Drives contract renewals including amendment execution
    • Proactively review performance metrics to promote client satisfaction and work to anticipate needs and exceed client's expectations
    • Manages the execution of standard client requirements
    • Vice President, Account Management - Minimum Qualifications:
    • 15+ years' experience in healthcare account management and/or selling into payers
    • Bachelor's degree or significant and relevant direct work experience in lieu of degree
    • Willingness and ability to travel up to 30% of the week to client sites and providers, as needed
    • Vice President, Account Management - Qualifications Preferred:
    *
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