- Supervises, directs, and coordinates, through subordinate supervisors, assignments for program operations.
- Evaluates office production, revises procedures, and devises new forms to improve efficiency and workflow.
- Supervises clinical operation and quality assurance procedures. Implements projects and procedures to ensure program performance is exceeding expectations.
- Triages requests for patient appointments with appropriate staff.
- Oversees various personnel actions, including but not limited to, hiring, performance appraisals, disciplinary actions, termination, and other related activities.
- Performs assessment of needs within the organization and develops clinical programs to meet those needs.
- Maintains required records and reports statistics for administrative, quality assurance, and safety and control purposes.
- Coordinates the development, implementation, and evaluation of departmental or program area policies and procedures designed to improve operational efficiency.
- Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
- Ensures employees are trained on controls within the function and on University policy and procedures.
- Bachelor's degree in relevant field.
- Minimum 3 years of relevant experience. Project Management and Data Analytics. Power BI knowledge preferred.
- Knowledge of business and management principles
- Ability to direct, manage, implement, and evaluate department operations.
- Ability to establish department goals, and objectives that support the strategic plan.
- Ability to effectively plan, delegate and/or supervise the work of others.
- Ability to lead, motivate, develop, and train others.
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Clinical Program Manager - Miami, United States - University of Miami
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Description
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here $) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet \_eRecruiting\) .
The Clinical Program Manager provides administrative assistance in the support of various clinical programs.
An employee in this position supports their supervisor with researching and resolving patients', physicians', and staff's concerns, preparing reports, processing information requests, and preparing clinical documentations.
The incumbent exercises considerable independent judgment and discretion in managing and carrying out daily activities while adhering to policies and procedures.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
Experience:
Knowledge, Skills, and Attitudes:
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine.
Patient safety is a top priority.
As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination.
Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here ) for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H11
The mission of the University of Miami is to transform lives through education, research, innovation, and service.
A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation's top research universities and academic medical centers in the nation.
The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report's 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.
Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults.
The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.
With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.
The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value.
Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.