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Supervisor, Operational Services I - Boston, United States - Atrius Health
Description
Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates - together with VNA Care - work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy.
We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives.
SUMMARY
Under general management, supervises the staff and daily operations for Service Line operations typically at the Site of a small to mid-size single clinical area and provides management support. Establishes and maintains systems to ensure that patient service and clinical flow support organizational objectives. Assists with development, monitoring and management of department budgets.
Note: The duties mirror those of the Supervisor, Operational Services II on a smaller scale of operations with more guidance and training provided. This role will typically have supervisory oversight of 5-15 staff members (with a minimum of 2 FTE staff members required for exempt status). The role moves beyond day-to-day oversight of a nonexempt supervisor with the addition of duties such as budget, finance and management decision-making. Incumbents may regularly be the highest level supervisor available in the location for the department, sub-division or group and will function with an exempt level degree of autonomy in decision-making. At least 80% of time is spent on supervision/management duties of the recognized department or sub-division with the ability to function at an independent level with a significant patient impact.
EDUCATION/LICENSES/CERTIFICATIONSBachelor's Degree in an appropriate discipline (or equivalent education, training or experience) required. Licensure required for certain clinical positions. American Heart Association Basic Life Support (BLS) is strongly preferred if the job is in a patient-facing clinical capacity. Advanced Cardiac Life Support (ACLS) may be required based on specialty.
EXPERIENCERequires knowledge of medical support functions in an ambulatory care setting, typically acquired through 3-5 years of medical practice experience to include at least 1 year as either a functional lead or providing direction and training of work and some aspects of performance management to lower level staff.
SKILLSDemonstrated organizational, leadership and teamwork skills. Strong organizational and problem resolution skills.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
Benefits Include:
Up to 8% company retirement contribution,
Generous Paid Time Off
10 paid holidays,
Paid professional development,
Generous health and welfare benefit package.
Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).
VEVRAA Federal Contractor
Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state
PDN-9b9b0981-67a9-4ebd-bf0a-9374ee5af684
