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Customer Service Representative
1 day ago
Allen Harmon Insurance Agency Battle Creek, United States**Company Overview** · We are a family-owned Independent Insurance Agency, founded in 1917 in Battle Creek, MI. We are currently looking for a full-time customer service representative (CSR) in our Battle Creek office. We offer professional development services to enhance your po ...
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Assistant Executive Housekeeper
17 hours ago
DoubleTree by Hilton Battle Creek Battle Creek, United States**6PM Hospitality** is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front ...
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Executive Housekeeper
1 day ago
DoubleTree by Hilton Battle Creek Battle Creek, United States**6PM Hospitality **is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front ...
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Banquet Supervisor
17 hours ago
DoubleTree by Hilton Battle Creek Battle Creek, United States**6PM Hospitality** is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front ...
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Moving in Madrid
4 days ago
beBee Handyman Level Park-Oak Park, MI, United States FreelanceI am in need of a moving service with the following characteristics in Level Park-Oak Park, MI:List of small items to be transported · Bed and desk · List of medium-sized items to be transported · Medium-sized boxes · How many medium-sized items need to be transported? · 6 - 10 · ...
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Front Desk
4 days ago
Hilton Garden Inn Kalamazoo, United StatesWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and ame ...
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Automotive Service Advisor
3 days ago
Zeigler of Kalamazoo Kalamazoo, United States**AUTOMOTIVE SERVICE ADVISOR** · - If you have a passion for vehicles and outstanding customer service, **Think Zeigler.** · - If you're an outgoing and energetic people person, who loves to talk to people and share your knowledge? **Think Zeigler.** · - If you're self-motivated, ...
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Phone Solicitor
2 days ago
All Green Corporation Kalamazoo, United States**Description**: · All Green Lawn Care is looking for energetic people who are comfortable with speaking to potential customers over the phone. Your main goal would be to generate leads for our sales team. This is a seasonal position and requires the ability to sit at a desk and ...
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IT Apprentice
2 days ago
Bronson Healthcare Kalamazoo, United StatesLove Where You Work · Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. · If you're ready for a rewarding new career, join Team Bro ...
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Human Resources Assistant
1 day ago
Western Michigan University Kalamazoo, United States**Position Details**: · - Posting Summary · **College** · - VP Business And Finance-DIV**Executive Area** · - VP Business And Finance**Department** · - Human Resources- Posting Detail Information · **Posting Number** · - S752P**Job Type** · - Full Time, Regular**Pay Type** · - No ...
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Library Clerk
1 week ago
Willard Library Battle Creek, United StatesWillard Library · POSITION TITLE: Library Clerk – Spanish Language Outreach · CLASSIFICATION: Support Staff (F.T.) · MAJOR RESPONSIBILITIES: Performs duties required to insure quality public service for library · guests. Outreach to the local Spanish-speaking community. · ILLUSTR ...
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Shipping & Billing Associate
3 days ago
Sweet Mfg. Kalamazoo, United States**BILLING ASSOCIATE** · This role is for an energetic, highly detailed person who likes to have variety in their responsibility. · **Who we want**: · **Collaborative partners. **People who go beyond just fixing to identify root causes, evaluate solutions and recommend changes tha ...
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General Cleaner
1 week ago
THE PROFESSIONAL GROUP Kalamazoo, United States**JOB SUMMARY** · General duties include maintain safety and cleanliness of the work site. Communicate with coworkers and manager to prove that best possible service to the client. Represent the everyday culture of The Professional Group. · **POSITION REQUIREMENTS - ESSENTIAL FUN ...
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Tier II Help Desk Support Technician
3 days ago
Horizon Industries Battle Creek, United StatesTier II Help Desk Support Technician Horizon Industries Limited (HIL) is a dynamic IT and Management Consulting firm based in the Washington, DC area. We are currently seeking a Tier II Help Desk Support Technician for a full-time position in Battle Creek, MI, supporting many fed ...
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Help Desk Specialist
6 days ago
CompTech Computer Technologies Battle Creek, United StatesJob Description: · CompTech is looking for a Help Desk Specialist to respond to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution, resolve routine and basic problems and communicate solutions or requested information to the customer. The ...
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Library Clerk
4 days ago
Willard Library Battle Creek, United StatesWillard Library · POSITION TITLE · Library Clerk Spanish Language Outreach · CLASSIFICATION · Support Staff (F.T.) · MAJOR RESPONSIBILITIES · Performs duties required to insure quality public service for library · guests. Outreach to the local Spanish-speaking community. ...
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Patient Service Specialist- Battle Creek
6 days ago
NovaCare Rehabilitation Battle Creek, United StatesOverview: · Looking for a vibrant, organized, superstar--to take on our front desk · Patient Service Specialist- Full Time · When patients enter our center in Battle Creek, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a ...
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Desktop Support Technician
4 days ago
Take2 Consulting, LLC Battle Creek, United StatesAre you a recent grad looking for an IT job? This position will give you exposure to supporting a federal client and you will obtain a security clearance (VA Public Trust). · Location: 5500 Armstrong Rd Battle Creek, MI 49037 · Work Hours: 8am-4:30pm w/ 30 min lunch break · Workd ...
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Desktop Support Technician
1 week ago
Insight Global Battle Creek, United StatesJob Description · Our client is prepping for a big return to office initiative in their Battle Creek Headquarters. As a result, they need help from an IT perspective getting all spaces prepped and helping all users get situated. · - Printers: · o Assist users with any connectivit ...
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Telecommunication Mechanic I
1 week ago
Three Saints Bay Battle Creek, United StatesOcean Bay , a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Telecommunication Mechanic I POSITION RESPONSIBILITIES: · • Ensure the programming MegaCenter Alarm Requirements (MAR) document is up to date. · • Ensure the New ...
Technical Service Desk - Battle Creek, United States - Three Saints Bay, LLC
Description
Ocean Bay, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager
POSITION RESPONSIBILITIES:
• Coordinating work efforts assigned to the Data Entry, Data Analyst and,
Telecommunications Mechanics. Conducting operational oversight and management of
the TSD which includes Remote Programming and the Data Department.
• Performing as Manager for the daily operations of the unit and conducts continuous
quality review and performance observations to insure day to day operational
effectiveness. Manages and reviews for quality assurance all assigned projects requested
by Federal Management staff and Contract managers regarding operational needs.
• Receiving and responding to email requests from internal staff and external customers
regarding project requests, TSD and Data Service Desk issues, personnel issues, and
operational issues involving direction and or equipment needs.
• Attending all meetings and conference calls as a participant or leader regarding
operational functionality, direction, supervision or strategic planning.
o Managers' Meetings
o TSD / Data weekly meeting
o TSD National meeting
o FPS Regional Conference calls
o Alarm Monitor / Dispatcher Supervisory meetings
o Corporate conference calls
o New hire selection process
o Individual employee meetings
• Overseeing and performing Quality Assurance on the work conducted by MegaCenter
resources
• Reviewing criteria and standards for compliance and suggest solutions to areas of noncompliance.
• Providing a monthly report on all TSD service work accomplished during the previous
• Perform the duties of the Contract Program Manager in their absence.
POSITION REQUIREMENTS:
• High School diploma or GED
• 5 years' experience as a remote programmer
• Excellent phone skills
• Knowledge of computers and software application
• Be able to handle filing and other administrative duties
• Demonstrated leadership skills and supervisory experience
• Interpersonal Relationships – Develops and maintains cooperative and professional
relationships with employees at all levels, representatives from various departments, and
outside agencies. Effectively responds to and resolves complex inquiries and disputes.
• Coordination of Work – Ability to establish and implement effective administrative
programs and procedures. Ability to plan and organize daily work routine and establish
priorities for the completion of work in accordance with sound time-management
methodology. Performs a broad range of supervisory responsibilities over others.
• Certified Alarm Technician II, or similar to that provided by Electronic Security
Association (ESA).
VEVRAA Federal Contractor
Three Saints Bay, LLC and its subsidiaries offer a diverse, team-oriented working environment and the opportunity to work with exceptional dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.
We are an EEO/AA employer. We invite resumes from all interested parties without regard to race, color, religion, creed, gender, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.