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Field Supervisor - Tumwater, WA, United States - State of Washington
Description
It is in the applicant's best interest to submit materials as soon as possible.The Office of the Insurance Commissioner's (OIC) Statewide Health Insurance Benefits Advisors (SHIBA) program is seeking a motivated and qualified individual to fill a Field Supervisor (Health Insurance Advisor 2) position.
This position is assigned to the Consumer Protection Division, located in our Tumwater office.This position serves as the Field Supervisor for the SHIBA program.
This position coordinates effective contract and grant management; focused outreach and marketing; efficient administration of tasks related to volunteer management, and the creation and use of tools and resources needed by consumers and volunteers, including our web pages.
This position also supervises and leads a team of five Regional Training Consultant (HIA-1) positions.This recruitment may be used to establish a qualified pool of candidates for Health Insurance Advisor 2 vacancies in the next sixty days.
This is a Washington General Service position. The monthly salary range for this position is $5,341 - $7,184.
The Office of the Insurance Commissioner (OIC) operates under the direction of the state's Insurance Commissioner, a statewide elected official.
With a workforce of approximately 265 employees, we are one of the smaller state agencies in Washington state government and are fortunate to have a stable funding source that does not rely on the state's general fund.
To learn more about this agency, we invite you to visit our website at and listen to our employees talk about why they love working here.
We offer a great selection of health, dental and retirement plans, life insurance, long-term disability, flexible spending account, paid leave, 11 paid holidays, and compensation benefits for you and your family.
Washington State Employee Assistance Program .Leave Sharing , Parental Leave , Family and Medical Leave Act (FMLA) , Leave Without Pay .
Deferred Compensation (supplemental retirement plan).
Training and development opportunities, including tuition reimbursement (Tuition Reimbursement is available for eligible employees subject to guidelines and funding.)
Program for Public Service Loan Forgiveness ( if applicable )
Free parking at our main office in Tumwater.
The fulfillment of public service.
Flexible work schedules and telework opportunities.
Commitment to diversity in the workplace and support one another with respect and trust.
Reporting to the Program Manager, this position is responsible for supervising staff and leading key programs and internal operations.
Promotes staff development and team building through effective supervision.Develops employee performance expectations, conducts performance evaluations, including individual development and training plans.
Assigns, schedules, plans, instructs, checks work of assigned staff, coaches, mentors, and recognizes staff.
Provides oversight for statement program contracts, partnership development and consumer education.
Supervises the sponsor performance consulting process with our contractors and staff.
Leads the Regional Training Consultants in delivering training to volunteers. Ensures the competency of volunteer advisors through basic training, continuing education, mentoring and certification.
Establishes monthly and quarterly performance standards and communicates progress with the SHIBA leadership team.
Collaborates with the Operations Supervisor to ensure curriculum and training meet the needs of volunteer advisors and team members.
Provides statewide program contract oversight, partnership development, and consumer education. Collaborates with the Senior Medicare Patrol Coordinator to ensure effective prevention, detection and reporting of fraud.A bachelor's degree* from an accredited institution whose accreditation is recognized by the U.Two years of verifiable professional experience in adult education and learning, community development and/or volunteer management.
Two years' experience developing partnerships with diverse communities.Two years' experience teaching/training and public speaking.
Professional experience writing reports, publications, and/or training materials.
Intermediate competency level in Microsoft Word, Excel, Outlook and PowerPoint.
Master's degree in related field.
How to Apply :
Applications for this recruitment will be accepted electronically. If you have not done so previously, you will need to set up an account profile.
Please provide three (3) professional references on your application.
A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.
If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
The initial screening will be based on the content and completeness of your application and the materials submitted.Your letter of interest should describe how your experience, training and education make you a viable and competitive candidate for this position.
Applications with comments such as "see attachments" or "see resume" in the supplemental question responses will be considered incomplete.General suggestions for creating a good application:
Make sure you are very diligent in following all the application instructions. Make sure your application and supplemental question responses address how you meet each of the required and desired qualifications.
Specifically include all of your work experiences doing the same or similar work, especially if you reference work in these jobs in describing when/where you gained experience or skills.
Make sure your application reflects your best writing.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. If claiming veteran status, please send your DD 214 to with HIA in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.
The Office of Insurance Commissioner is an equal opportunity employer. Auxiliary aides and services are available upon request to individuals with disabilities. If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at
