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    RECEPTIONIST FT - Chelmsford, United States - LCB Senior Living, LLC

    LCB Senior Living, LLC
    LCB Senior Living, LLC Chelmsford, United States

    1 week ago

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    Description
    Job Details

    Job Location
    The Residence at Freeman Lake - North Chelmsford, MA

    Description

    If you have been looking for a career that loves you back... This is the one

    LCB Senior Living is hiring a Receptionist at The Residence at Freeman Lake. Apply today for immediate consideration

    **Full-Time: Monday - Friday: 8am-4pm**

    What We Offer:
    • Great benefits starting from Day One (Full-Time)
      • Health
      • Vision
      • Dental
      • 401k
    • PTO- Paid Time Off
    • Work with an Amazing Team
    • Possibility for tuition reimbursement
    • Rewarding role working with seniors
    Essential Functions, Duties and Responsibilities:
    • Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.
    • As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.
    • Perform all duties and responsibilities with a positive attitude.
    • Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.
    • Greet guests and visitors in a professional and courteous manner and directs them accordingly.
    • File correspondence.
    • Sort mail.
    • Record and type guest meal charges.
    • Maintain and file resident safety sheets.
    • Type correspondence as needed.
    • Coordinate front desk activities.
    • Maintain the front desk in a neat and orderly manner.
    • Respond to emergency situations by contacting appropriate party; 911, fire department, police etc.
    • Attend required in-service training sessions and orientations.
    • Respond to residents needs in a courteous manner.
    • Update the communication log book on a regular basis.
    • Maintain community brochures and stock.
    Qualifications

    Job Qualifications:
    • Knowledge, Skills and Abilities:
      • Must have knowledge of basic telephone reception systems and techniques.
      • The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner.
      • The ability to respond calmly to emergency situations is essential.
      • The ability to communicate in English both orally and in writing is essential.
      • Focused and dedicated to provide excellent customer service
      • The ability to handle emergency situations calmly and completely is essential.
    • Education: A high school diploma or GED is preferred.
    • Experience: Requires six months to one-year prior reception experience in an office environment. Typing or word processing experience is preferred.
    • Physical Demands:
      • Finger and hand dexterity to handle and manipulate instruments and equipment.
      • Visual and auditory acuity.
      • Must be able to lift a minimum of fifteen (15) lbs. and be able to carry objects.
      • Must be able to push and pull carts, and continuously walk, sit and stand.
      • Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.
      • Must use good body mechanics.
      • Must be able to type and use a computer.
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