Receptionist / Administrative Assistant / Float - Chelmsford, United States - Stoney Brook Counseling Center / Center for Family Development

Description

• Fast learner / Independent problemsolving skills
• Have strong attention to detail
• Mental health background
• 1 Year Admin experience preferred

• Excellent customer service skills; pleasant, helpful, friendly
• Strong interpersonal and communication skills
• Prior experience working in mental health is a plus
• Prior experience working in an admin setting and with patients
• Adaptable to changing environment
• Knowledge of Insurance helpful (but will train)
• Proficiency with technology related to EMR, phone systems, and office equipment
• Adhere to all state and federal privacy and security regulations (HIPAA) and to all policies and agreements regarding confidentiality, privacy, and security.

• Scheduling clients
• Checking patients into appointments/scheduling followup appointments
• Receives incoming telephone calls. Takes messages and appropriately route and document them
• Create and update records ensuring accuracy of information
• Copay collections.
• Collection of missing documents, updated ins cards, photo ID etc
• Demographic review, additions and corrections as needed
• Respond to any medical record requests
• Follow up on medication requests
• Review the clinician calendar daily for any updates

• Health and Dental Insurance
• Vacation and Sick time
• 401 K 3% match after 1 year of service

• Dental insurance
• Health insurance
• Paid time off

• Day shift
• Monday to Friday

• Do you have reliable transportation?

• High school or equivalent (preferred)

• Customer service: 3 years (preferred)
• Mental Health office: 1 year (preferred)

• Spanish / Other Languages (preferred)

• Driver's License (preferred)