- Planning and organizing conferences: this involves coordinating all aspects of conference planning including:
- Selecting the venue, managing client's budget, arranging logistics, and coordinating with vendors while using the agencies various resource management tools which includes booking in the ScheduALL application.
- Responsible for other client needs including but not limited to:
- Rental equipment, supplemental services, multimedia services, campus security, parking and transportation, and special services.
- Manage events ranging in size from 8 to well over 1000 attendees.
- Client relationship management: building and maintaining strong relationships with the clients is essential. Understanding their needs, provide exceptional customer service, and ensure their satisfaction throughout the conference planning and execution process.
- Team management: working with the Director of Operations and the PMO office to ensure effective communication while delegating and coordinating amongst team members and across various support groups when needed in for the betterment of the event.
- Event coordination and execution: ensuring smooth execution of conferences events by coordinating with various stakeholders, managing events timelines, overseeing set up and tear down, and troubleshooting any issues that arise during the event.
- Technology and audio-visual support: coordinating audio visual requirements, technology setup, and troubleshooting technical issues during conferences with the various Audio Visual, Multimedia, and Event Support Services teams.
- Quality control and evaluation: Conducting post conference evaluations to assess client satisfaction, identify areas for improvement, and implement changes for future conferences.
- Keeping up with industry trends: staying informed about the latest trends, innovations, and best practices in conference services to provide a competitive edge and enhance the overall conference experience.
- Risk management: identifying potential risk and developing contingency plans to mitigate any disruptions or unforeseen circumstances during conferences.
- Collaborating with the events management department for proper execution of workflows.
- Collaborate with clients to understand their event objectives, vision, and requirements, and provide expert guidance throughout the planning process.
- Conduct post-event evaluations and analysis to identify areas for improvement and implement changes for future events.
- 6+ years of event planning experience,
- Proficiency in event management software and Microsoft Office Suite (Outlook, Teams, Word, Excel, Visual One, Resource management systems).
- Exhibits excellent written and oral communications, interpersonal skills, and planning.
- Ability to work with outside vendors to ensure customer satisfaction for all events.
- Comfortable with site inspections and client presentations.
- Strong network of industry contacts and vendors.
- Exceptionally organized with the ability to multitask and prioritize effectively in a fast-paced environment.
- Outstanding communication and negotiation abilities.
- Certificate in Events Management.
- Bachelor's Degree in Hospitality Management, Marketing, or related field.
- Public Trust Clearance.
-
IT Service Desk Specialist
5 days ago
Agile Care Enterprises Bethesda, United States**This position requires active SECRET security clearance.** · Agile Care Enterprises is looking for an IT Help Desk Specialist - Level II to support the WRNMMC - IT Department, who will provide assistance to users through multiple channels (telephone, online tickets, in-person, ...
-
Human Services Specialist
1 week ago
Montgomery County Government Silver Spring, United StatesMontgomery County is located adjacent to Washington, DC and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery C ...
-
Boat Service Specialist
1 week ago
Bass Pro Shops Spring, United States**EXCITING OPPORTUNITY AWAITS NEW STORE OPENING IN SPRING, TEXAS** · **Join our dynamic team as we embark on a thrilling journey with the opening of our newest store** · *** · **_:_** · The Service Specialist assists in all aspects of Service Department operations including unit ...
-
Member Service Specialist Bilingual
1 week ago
SkyPoint Federal Credit Union Silver Spring, United States**About Us**: · SkyPoint Federal Credit Union makes banking simple and accessible. A community-based financial institution, located in Montgomery County, Maryland, SkyPoint serves our members in the greater Washington D.C. metro region with a wide array of financial services, sup ...
-
Printing Services Specialist
5 days ago
US Government Publishing Office Washington, United States**Duties**: · - Provides assistance with publishing and printing projects and services presented by a range of customer agencies. · - Performs the basic functions necessary to service a limited range of printing and contract requirements with the assistance of higher graded speci ...
-
Office Services Specialist
5 days ago
PALADIN INC Washington, United StatesPaladin Consulting is currently hiring a Legal Sr On-Site Service Specialist to join our team working onsite at our client's office located in Washington, DC. · **Job Title: Legal Sr On-Site Service Specialist** · **Work Location: Washington, DC** · **Duration: Long-term contract ...
-
Support Services Specialist
1 week ago
MEDSTAR HEALTH Washington, United StatesPerforms a variety of tasks for the departments within support services including, but not limited to transporting patients and items, delivering linen, food, equipment and medical supplies, receiving medical supplies and/or equipment, patient room cleaning, trash and soiled line ...
-
Fast Service Specialist
1 week ago
Epiq Systems, Inc. Washington, United StatesIt's fun to work at a company where people truly believe in what they are doing · **Job Description**: · A Service Specialist - FAST provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. This uniqu ...
-
Customer Service Specialist
4 days ago
United States Conference of Catholic Bishops Washington, United StatesIn response to micro-loans received electively by refugees, and in a spirit of support and accompaniment, assist assigned refugees in fulfilling loan repayment obligations through: 1) loan servicing activities designed to facilitate successful loan repayment and refugee credit de ...
-
Support Service Specialist
4 days ago
All Native Group Washington, United StatesSummary: · **Summary** · The incumbent is assigned to the General Services Division. The incumbent provides a wide range of Support Service which shall include travel assistance and customer support for the bureau travel program. · **Essential Functions** · Serve as Bureau of Con ...
-
Conference Services Specialist
1 week ago
Bates White Economic Consulting Washington, United States**Firm overview** · Bates White is a boutique consulting firm based in Washington, DC. Recognized as a top workplace, the firm provides advanced economic, financial, and econometric analysis to law firms, companies, and government agencies. · Through our supportive, collaborative ...
-
Patient Service Specialist
4 days ago
NovaCare Rehabilitation Washington, United StatesOverview: · **Schedule**: · - Center Location: Washington, DC · - Type of Employment: Full Time · - Hours: 40 hours a week · - Salary: Starting at $18/hour (Pending experience) · **Responsibilities**: · In this role, typical responsibilities include the following: · - Greet new a ...
-
Support Services Specialist
1 week ago
Department of Buildings Washington, United StatesThis position is located in the Office of the Director, Support Services Division within the Department of Buildings (DOB). The mission of The Department of Buildings is to protect the safety of residents, businesses, and visitors and advance the development of the built environm ...
-
Enrollment Services Specialist
4 days ago
CMT Services Inc Rockville, United States**About Us**: · - Disclaimer: By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire._ · **Duties**: · - Col ...
-
Onsite Customer Service Specialist
6 days ago
Concordance Healthcare Solutions, LLC Washington, United StatesAt** Concordance Healthcare Solutions**, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relati ...
-
Mobility/service Desk Specialist
1 week ago
General Dynamics Information Technology Arlington, United StatesType of Requisition: · Regular · Clearance Level Must Currently Possess: · Secret · Clearance Level Must Be Able to Obtain: · Secret · Suitability: · Public Trust/Other Required: · Job Family: · Help Desk · Job Qualifications: · **Skills**:Customer Service, Help Desk Operations, ...
-
Program Services Specialist, Afmc
3 days ago
Child Care Aware of America Arlington, United States**Summary of Position**: The Program Services Specialist is responsible for processing child care fee assistance and maintaining relationships with military personnel, family members, and child care providers. · **Position Duties and Responsibilities**: · timeframes. · - Enters c ...
-
Business Services Specialist
5 days ago
University of Maryland College Park, United States**Posting Details**: · - Posting Details**Position Number**: · **Title**: · - Business Services Specialist**Functional Title**: · - Business Services Specialist**Category Status**: · - 20-Nonexempt,Regular**Applicant Search Category**: · - Staff**University Authorized FTE**: · - ...
-
On-call - Resident Service Specialist
6 days ago
New Hope Housing Inc Falls Church, United StatesPosition: Residential Services Specialist · Reports to: Coordinator of Residential Services · Supervises: N/A · **Summary of Position**: · The Resident Services Specialist is responsible for monitoring the shelter's activities on his/her shift to ensure a safe, manageable, positi ...
-
Associate Scientific Services Specialist
2 days ago
Actalent Rockville, United States Full timeDescription: · Job Responsibilities: · • Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities. · • This role will work closely with other teams to seamlessly deliver lab support services. · • Help coordinate the working l ...
Senior Conference Services Specialist - Bethesda, United States - National Capitol Contracting LLC
Description
Job Description
Job DescriptionPosition Summary
This position is on-site in Bethesda, MD.
National Capitol Contracting (NCC) is seeking an energetic, exceptionally organized Senior Conference Services Specialist to join our dynamic team of professionals on a full-time basis to support the NIH, the nation's premier medical research and training institution..
The Senior Conference Service Specialist primary responsibilities include ensuring the smooth planning and execution of conferences and events at the NIH. The candidate will work closely with highly esteemed clients within the Scientific/Research Community, along with event planners, and the internal events management team to coordinate all aspects of the conference, including logistics, audio visual setup, attendee accommodations, and using the agencies resource management system ScheduALL. Your attention to details, strong organizational skills, and ability to multitask will be essential in delivering high quality conference experiences.
NCC will, over the next five years, raise the bar on how the National Institutes conducts events, broadcasts important information, and shares research with a global community. This is an opportunity to grow, make a difference, and significantly advance your career, your impact, and your capabilities.
Key Areas of ResponsibilityPreferred Qualifications
Special Position Requirements
Schedule: Monday to Friday, 8:30am-6pm EST. May include evening and weekend event support as well.Physical Demands: Event support may require standing for long periods of time.This is a full-time position. NCC offers a competitive compensation packages: salary is commensurate with experience. Benefits include medical, dental, flexible spending, three weeks accrued Paid Time Off (PTO), paid federal holidays, and 401(k) with company match.NCC is an Equal Opportunity Employer (Minority/Female/Disabled/Veteran).
