- High School diploma
- 1-year of customer service experience in healthcare, preferred.
- Detail oriented with ability to multi-task daily.
- Knowledge of lab test orders; solid understanding of the importance of critical results.
- Excellent customer service and telephone etiquette skills required.
- Effective verbal and written communications, especially listening skills.
- 10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy.
- Advanced computer skills.
- Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment.
- Ensure patient privacy, confidentiality, and HIPAA are upheld always.
- "Team Player" mindset a must
-
Call Center Representative
4 days ago
Insight Global Cincinnati, United StatesAn employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team for a 6 month contract to hire position. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service ch ...
-
Call Center Representative
22 hours ago
Insight Global Cincinnati, United StatesAn employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team for a 6 month contract to hire position. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service ch ...
-
Call Center Representative
1 week ago
American Health Associates Cincinnati, United StatesJob Type · Full-time · Description · AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation. By investing in technology and a skilled work force, we can off ...
-
call center representative
4 days ago
River City Mortgage Cincinnati, United StatesJob Description · Job DescriptionCall Center Representative · Founded in 2008, River City Mortgage is a full-service mortgage lender that serves customers in over 30 states. We have branches located from the east coast to west coast. Our headquarters, in Blue Ash, Ohio, houses ou ...
-
Call Center Representative
4 days ago
Tri State Urologic Services Cincinnati, United StatesJob Description · Job DescriptionDescription:Call Center Representative · Join a company that has been voted Top Workplaces, Best Places to Work, Healthiest Employers and Best Workplaces in Ohio Click on the link to our video below to learn more about us · The position is full ti ...
-
UC Health Cincinnati, United StatesCall Center Representative, Second Shift, Public Safety Dispatch Center · UC Health is hiring a full-time Call Center Representative for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. · The Call Center Representative will suppor ...
-
UC Health Cincinnati, United StatesCall Center Representative, Second Shift, Public Safety Dispatch Center · UC Health is hiring a part-time Call Center Representative for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. · The Call Center Representative will suppor ...
-
UC Health Cincinnati, United StatesCall Center Representative, Second Shift, Public Safety Dispatch Center · UC Health is hiring a part-time Call Center Representative for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. · The Call Center Representative will suppor ...
-
UC Health Cincinnati, United StatesCall Center Representative, First Shift, Public Safety Dispatch Center · UC Health is hiring a full-time Call Center Representative for the Public Safety Dispatch Center department. This is a first shift position with UC Health, LLC. · The Call Center Representative will support ...
-
UC Health Cincinnati, United StatesCall Center Representative, Second Shift, Public Safety Dispatch Center · UC Health is hiring a full-time Call Center Representative for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. · The Call Center Representative will suppor ...
-
UC Health Cincinnati, United StatesCall Center Representative, Second Shift, Public Safety Dispatch Center · UC Health is hiring a full-time Call Center Representative for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. · The Call Center Representative will suppor ...
-
UC Health Cincinnati, United StatesCall Center Representative, Third Shift, Public Safety Dispatch Center · UC Health is hiring a full-time Call Center Representative for the Public Safety Dispatch Center department. This is a third shift position with UC Health, LLC. · The Call Center Representative will support ...
-
UC Health Cincinnati, United StatesCall Center Representative, First Shift, Public Safety Dispatch Center · UC Health is hiring a part-time Call Center Representative for the Public Safety Dispatch Center department. This is a first shift position with UC Health, LLC. · The Call Center Representative will support ...
-
UC Health Cincinnati, United StatesCall Center Representative, Third Shift, Public Safety Dispatch Center · UC Health is hiring a full-time Call Center Representative for the Public Safety Dispatch Center department. This is a third shift position with UC Health, LLC. · The Call Center Representative will suppor ...
-
UC Health Cincinnati, United StatesCall Center Representative, First Shift, Public Safety Dispatch Center · UC Health is hiring a full-time Call Center Representative for the Public Safety Dispatch Center department. This is a first shift position with UC Health, LLC. · The Call Center Representative will suppor ...
-
UC Health Cincinnati, United StatesCall Center Representative, Second Shift, Public Safety Dispatch Center · UC Health is hiring a full-time Call Center Representative for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. · The Call Center Representative will suppor ...
-
Call Center Representative
2 days ago
General Electric Credit Union Union, United StatesCall Center Representative Do you have a passion for building member relationships? Do you have an energetic and a go getter personality? Would you like to take ownership of your own career development? If so, we want you to join our team We are loo Representative, Call Center, M ...
-
Medical Center Representative
1 week ago
Premier Health Partners Lebanon, United StatesPremier Health Family Care - Union Village · FT/ DAYS/ 80 hours per pay · Summary · The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a med ...
-
Teacher - Infant Classroom
3 days ago
Cincinnati Children's Hospital Medical Center - Cincinnati, OH Cincinnati, United States**Summary** · Description: · **Department/Unit**: Early Education and Care · **Shift**: Monday - Friday 8:30AM - 5:30PM · **Hours/FTE**: 40hrs/Week 1.0 FTE · **Expected Starting Salary Range**: $ $18.00 · At Cincinnati Children?s, we come to work with one goal: to make children?s ...
-
Crimson Technologies Dayton, KY, United States Freelance**Student Worker: Project Management (m/f/d)** · Düsseldorf · Student Worker · Business Administration (Other) · - The **HANDELSBLATT MEDIA GROUP **GMBH & CO. KG, a company of Dieter von Holtzbrinck Medien, is the leading media company for economic and financial information in Ge ...
Call Center Representative - Cincinnati, United States - American Health Associates
Description
Job Type
Full-time
Description
AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry.
THE ROLE: CALL CENTER REPRESENTATIVE
RESPONSIBILITIES:
• Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone;
• Enter data into a specialized computer system;
• Dispatch AHA's Mobile Phlebotomists and Couriers;
• Track specimen collection and reporting;
• Trouble shoot missing, incomplete, and incorrect orders;
• Must have the ability to interact effectively and professionally with clients and coworkers always;
• Exceptional Customer Service skills, a must.
Requirements
QUALIFICATIONS:
AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Salary Description
$16/hr