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Alexandria

    Service Manager - Alexandria, United States - Tech 24

    Tech 24
    Tech 24 Alexandria, United States

    2 weeks ago

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    Description
    Job Description

    Job Description

    Service Manager
    Tech-24, A Commercial Foodservice Repair Company is currently recruiting qualified candidates for a Field Service Manager position. This position is responsible for all day-to-day management of field service technicians.

    This is a fast paced customer oriented position and will suit an individual that has experience providing technical services such as refrigeration, plumbing, electrical and general maintenance repairs through a field service network.

    Experience in facility maintenance management is a plus.


    Responsibilities:
    Manage customer special needs and projects
    Manage field service technicians and office support staff to ensure quality of work, appearance and professionalism
    Assist Dispatcher with technician schedules and maintain communication between office and field
    Review and evaluate technician's operational performance
    Assist with the development of technician's skills and hiring additional manpower as needed
    Review and approve time-sheets for hourly employees
    Understanding of contractual agreements, operational parameters for each contract and warranty customer

    Qualifications:
    Prior management experience required
    Excellent computer knowledge and the ability to use most Microsoft Office programs such as: Word, Excel, Outlook and any new operating system
    Excellent written and verbal communication skills
    Valid driver's license and clean driving record
    Observe all company procedures and safety rules

    Benefits Include:
    Company uniforms, phone, vehicle, and gas card
    Medical, vision, and dental insurance and short-term disability plans
    Company paid long term disability and life insurance
    Paid time off and paid holidays
    401(k) retirement savings plan with Company match and immediate vesting
    Tech-24 is an Equal Opportunity Employer –

    M/F/Veteran/Disability/Sexual

    Orientation/Gender

    Identity
    For more information about Tech-24 and our career opportunities visit or contact us at

    #J-18808-Ljbffr
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