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    Knowledge Manager - Arlington, United States - Torch Technologies

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    Description

    Job Description

    Torch Technologies is seeking a Knowledge Manager/Staff Action Control Officer. This position will support the Joint Counter small Unmanned Aircraft Systems Office (JCO) Director, Deputy Director, and Secretariat Division Chief. The JCO serves as a focal point for the Department of Defense to synchronize and integrate C-sUAS efforts for all C-sUAS stakeholder (Secretary of Defense, Joint Staff, Services, and Inter-Agency) CONUS and OCONUS activities. The incumbent will support the full range of staff actions and manage multiple knowledge management processes and tools (SharePoint, Teams, ETMS2)

    Duties will include:

  • Serves as Staff Action Control Officer (SACO) for the Joint Counter small-Unmanned Aircraft Systems Office (JCO) under the Executive Agent (Secretary of the Army), supporting the 2-Star JCO Commander.
  • Provides a full range of management services including staff action guidance, administrative expertise, program management and analytical functions essential to the management and operation of the JCO staff.
  • Primarily concerned with the tracking, administration, quality control and assessment of responses for all staff and coordination actions required to fulfill the JCO's mission and tasks.
  • Responds to numerous inquiries from staff elements on a variety of subjects such as status of suspense and requests for extensions.
  • Assigns and reviews work; assures production and accuracy requirements are met.
  • Responsible for providing training and instruction for new personnel concerning internal staff action standard operating procedures and terminology, as well as preparation, content and assembly of staff actions.
  • Aligns processes and technology to enable information sharing across the team using content management and SharePoint best practices.
  • Performs administrative SharePoint duties to include, but not limited to, development and maintenance of SharePoint sites, pages, lists, and libraries.
  • Provide troubleshooting of technical issues and acts as a technical point of contact (POC) for SharePoint which may include providing training and best practice guidance through formal and informal training or Q&A sessions, responding to user comments and questions.
  • Communicate with management and team members on ways to improve SharePoint site collections, content management, or community of interests (COIs) usage using analysis, reporting data, or analytics by creating reports/briefs.
  • Review and report site performance issues as necessary, ensuring SharePoint site functionality and efficiency.
  • Manage access rights/permissions for users as appropriate, optimize site loading speeds, and perform necessary updates.
  • Job Requirements
  • Top Secret/SCI security clearance is required
  • Bachelor's Degree or equivalent experience required, Master's Degree preferred
  • 5-10 years of related work experience
  • Senior Military Staff experience desired
  • U.S. Citizenship Required for this Position: Yes

    Job Type: Regular Full-time

    Security Clearance: TS/SCI

    Schedule: M-F; 8-5

    Work Location: Crystal City, Arlington, VA.

    Travel: 0-10%

    Relocation Assistance Available: No

    Position Contingent Upon Award of Contract: No

    Benefits:

    Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays.

    Applying to Torch Technologies:

    Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.

    Torch Technologies is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.


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